IQOR Job Fair | 50K Potential Earnings

iQor (Philippines), Inc.; Laguna; On-site; PHP 400,000 - 600,000; Full time

Job summary

A customer service provider in Laguna is seeking a Customer Service Representative to join their team. The role involves handling inbound calls, providing solutions, and building trust with customers, making each interaction meaningful. Candidates must be at least 18 years old and possess strong English communication skills. The position offers competitive pay, allowances, and HMO benefits, along with opportunities for career growth.

Benefits

Competitive pay and allowances

HMO benefits

Up to 30 days of paid leave annually

Night differential pay

Free onsite medical care

Qualifications

• At least 18 years old and a High School/Senior High graduate.
• Strong English communication skills required.
• Customer service or BPO experience is a plus but not required.
• Positive, dependable attitude with a willingness to learn.
• Comfortable using a computer and navigating online tools.

Responsibilities

• Take inbound calls with energy, empathy, and professionalism.
• Connect with customers, listen closely, and offer the right solutions.
• Build trust with clients and teammates.
• Handle customer needs with care, aiming to resolve issues on the first call.
• Deliver excellent service while learning how to meet customer experience goals.
• Share product knowledge in a clear, friendly way.

Skills

Strong English communication skills

Positive, dependable attitude

Willingness to learn

Education

High School/Senior High graduate

Job description

AI-mazing careers start here! Join us on October 10 (Friday), 10AM–4PM at the IQOR Recruitment Hub, G/F The Core Building, SM Sta. Rosa for our 10.10 JobFest powered by our new AI recruiting system!

Free snacks + ₱300 GC for those who pass the first assessment. PHP 300-worth SM Gift Certificate

• The candidate must attend the 10.10 Job Fest.
• The candidate must complete the AI assessment onsite on that same day.
• The PHP 300-worth SM Gift Certificate will be awarded once the candidate completes the AI assessment and scores B1 and up.
• The PHP 300-worth SM Gift Certificate can only be claimed on the day of the event.
• All unclaimed prizes will be forfeited in favor of the Talent Acquisition Team.

Customer Service Representative (Work-In-Office)

Welcome to a Great Place for Great Careers! At iQor, our Customer Service Representatives are more than voices on the phone—they’re the people customers trust for answers, support, and solutions. Here, every call is a chance to make a difference, whether it’s solving a problem or creating a moment of care.

From your very first day, you’ll be supported by a team that’s committed to helping you grow. Along the way, you’ll build new skills, enjoy benefits that matter, and shape a career that opens the door to a brighter future.

What Your Day-to-Day Looks Like

As a Customer Service Representative, you will:

• Take inbound calls with energy, empathy, and professionalism.
• Connect with customers, listen closely, and offer the right solutions.
• Build trust with clients and teammates by being dependable and supportive.
• Handle customer needs with care, aiming to resolve issues on the first call.
• Deliver excellent service while learning how to meet customer experience goals.
• Share product knowledge in a clear, friendly way that helps customers.

Who We’re Looking For

• At least 18 years old and a High School/Senior High graduate
• Strong English communication skills
• Customer service or BPO experience is a plus, but not required
• A positive, dependable attitude with a willingness to learn
• Comfortable using a computer and navigating online tools

Why You’ll Love Working at iQor

• Competitive pay and allowances with monthly incentives.
• HMO benefits for you, plus options to enroll up to 5 dependents.
• Up to 30 days of paid leave annually (with up to 21 days convertible to cash).
• Night differential pay, group life insurance, and free onsite medical care.
• Training, coaching, and quarterly appraisals to support your career growth.