Investment Banking - Operations Expert, FIC Middle Office - Associate

9019 Deutsche Knowledge Services Pte. Ltd., Manila Branch; Taguig; On-site; PHP 900,000 - 1,300,000; Full time

Benefits offered by this job

Competitive Salary

Attractive Retirement Benefit

Medical and Life Insurance

20 days Annual Vacation Leaves

Job summary

Deutsche Bank is seeking an Investments Banking Operations - Associate in Manila to join the Middle Office. You will ensure timely booking of trades, support APAC hours, and apply investigative techniques to resolve trade issues while maintaining strong stakeholder relationships.

The role emphasizes risk awareness, collaboration with onshore and offshore teams, and leveraging AI tools to improve workflows with responsible data use. A finance or business background is required.

Qualifications

• Bachelor’s degree in Finance or Business required.
• Minimum 4 years of experience in Investment Banking or Bank Operations.
• Proficiency in Microsoft Office applications.
• Strong analytical and problem-solving skills.
• Strong customer service and communication abilities.
• Ability to work independently or in a team with a proactive attitude.
• Experience leveraging AI tools to enhance productivity and ethical data use.

Responsibilities

• As an Operations Expert - Associate in Middle Office, you will ensure timely booking of trades within all requisite systems.
• Will support APAC operations hours.
• You will apply problem solving and investigative techniques to trade booking / flow issues.
• You will update trade amendments within pre-requisite systems where required.
• You will apply root cause investigation to repetitive issues or problems.
• You will build and maintain strong relationships with stakeholder groups, onshore and offshore.
• You will identify risk and possible escalation of any trade or booking issues and endorse to your team manager.

Skills

Analytical skills

Problem solving

Customer service

Communication

Independent / team work

Proactive attitude

Education

Bachelor's Degree in Finance or Business

Tools

MS Office

AI tools

Job description

Job Description

Job Title: Investment Banking - Operations Expert, FIC Middle Office - Associate Location: Manila Corporate Title: Associate

About FIC IB Operations

Investment Banking Operations is dedicated to supporting our FIC business in their goal to build long-term, sustainable relationships with the Bank’s key institutional clients, while delivering strong returns to stakeholders. Our vision is to “Transform Global Markets Operations by delivering a platform that provides competitive operating leverage and protects the Bank and its clients.” The IB Operations teams are recognized as key to business profitability, playing a crucial role in managing clients, risk and minimizing losses. This is done by ensuring that business activities are carried out in an efficient, controlled and timely manner. The role of IB Operations covers a wide range of activities. Following the buying and selling of financial products and services by the bank, we ensure that each transaction is captured accurately and in a timely manner to ensure effective risk management, cleared, documented and confirmed, settled and reconciled, all within a tightly controlled environment in adherence with global regulatory requirements.

What we’ll offer you

• Competitive Salary
• Attractive Retirement Benefit
• Medical and Life Insurance upon employment
• 20 days Annual Vacation Leaves

Your key responsibilities

• As an Operations Expert - Associate in Middle Office, you will ensure timely booking of trades within all requisite systems.
• Will support APAC operations hours.
• You will apply problem solving and investigative techniques to trade booking / flow issues.
• You will update of trade amendments within pre-requisite systems where required.
• You will apply root cause investigation to repetitive issues or problems.
• You will build and maintain strong relationship with stakeholder groups, onshore and offshore.
• You will identify risk and possible escalation of any trade or booking issues and endorse to your team manager.

Your skills and experience

• The ideal candidate for this post has a Bachelor’s Degree of Finance or Business course.
• At least 4 years of prior experience in an Investment Banking or Commercial Bank Operations is highly preferred.
• Proficiency in MS Office application is required.
• Strong analytical and problem solving skills are essential to the role.
• Strong customer service skills, and good communication skills are also required.
• Ability to work independently or collaboratively within a team and a pro-active attitude are also needed to succeed in the role.
• Proven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs.

Trade Support & Control

• Oversee trade capture, validation, and exception management to ensure timely and accurate booking across asset classes.
• Ensure daily P&L and risk reporting is accurate and delivered on time.
• Monitor and resolve breaks in trade lifecycle processes (e.g., reconciliation issues, settlement mismatches).

Risk & Controls

• Ensure adherence to internal controls and compliance standards.
• Identify, escalation, and remediate control gaps or operational risks.
• Partner with audit, compliance, and risk teams to support regulatory and internal reviews.

Stakeholder Management

• Coordinate with Front Office, Back Office, Finance, Compliance, and external stakeholders.
• Work closely with technology teams for process improvements, automation initiatives, and system enhancements.

How we’ll support you

Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression

About us and our teams

Deutsche Bank is the leading German bank with strong European roots and a global network. Click here to see what we do. Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer. We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation. Click here to find out more about our diversity and inclusion policy and initiatives.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment. For over 150 years, our dedication to being the Global Hausbank for our clients has been driven by our people – in around 60 countries and across more than 150 nationalities. Their deep understanding, insights, expertise, and passion help our clients navigate an increasingly complex world – be it in our Corporate Bank, our Private Bank, our Investment Bank or our Asset Management (DWS) division. Together we can make a great impact for our clients at home and abroad, securing their lasting success and financial security. More information at: Deutsche Bank Careers (db.com)