Investigation Officer - Pampanga

Salmon Group Ltd; Angeles; On-site; PHP 400,000 - 640,000; Full time

Job summary

Salmon Group Ltd in the Philippines seeks an Investigation Officer to lead end-to-end fraud investigations, analyze digital and operational evidence, and coordinate with risk teams. The role emphasizes attention to detail, compliance, and collaboration with Legal and Security teams to mitigate risk.

The ideal candidate has a criminology background, at least 3 years in investigation within finance or security, and proficiency in MS Office.

Qualifications

• Bachelor’s degree in criminology or related four-year course.
• Law enforcement/military background preferred.
• At least 3-year experience in Investigation preferably in Financing, Banking and Security Industry.
• Proficient in Microsoft Applications (Excel, Word, PowerPoint)
• Excellent written and verbal communications.

Responsibilities

• Manages cases received through Shared Mailbox and Hotline.
• Conduct Initial Investigation of Cases Triggered or received from other departments.
• Ensure that all data were gathered for the following End to End investigation.
• Provides direct technical support to investigation, litigation, and forensic analyst to collect, preserves, process, analyze and interpret digital evidence from broad range of data available on open sources (social media, etc.).
• Investigate assigned cases at various risk levels.
• Implement fraud prevention and investigation programs, policies, systems, documentations, and investigation plans.
• Conduct covert and overt investigation.
• Conduct surveillance and counter-surveillance.
• Represent Company in the prosecution and litigation of cases as required.
• Coordinates with other Internal Departments for Risk Mitigation Strategy.
• Manages Business Intelligence (Mystery Shopping).

Skills

Investigation

Fraud prevention

Digital evidence

Case management

Education

Bachelor's degree in criminology

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

We are looking for an Investigation Officer to support fraud prevention and case management across the organization. In this role, you will handle end-to-end investigations, analyze digital and operational evidence, and work closely with internal teams to mitigate risks and support legal actions when needed. This position is ideal for someone with a strong investigative mindset, attention to detail, and experience in financial services or security environments.

Key Responsibilities

• Manages cases received thru Shared Mailbox and Hotline.
• Conduct Initial Investigation of Cases Triggered or received from other departments.
• Ensure that all data were gathered for the following End to End investigation.
• Provides direct technical support to investigation, litigation, and forensic analyst to collect, preserves, process, analyze and interpret digital evidence from broad range of data available on open sources (social media, etc.).
• Investigate assigned cases at various risk levels.
• Implement fraud prevention and investigation programs, policies, systems, documentations, and investigation plans.
• Conduct covert and overt investigation.
• Conduct surveillance and counter-surveillance.
• Represent Company in the prosecution and litigation of cases as required.
• Coordinates with other Internal Departments for Risk Mitigation Strategy.
• Manages Business Intelligence (Mystery Shopping).

Requirements And Expectations

• Bachelor’s degree in criminology or any related four year courses
• Law enforcement/Military background preferred.
• At least 3-year experience in Investigation preferably in Financing, Banking and Security Industry.
• Proficient in Microsoft Applications (Excel, Word, PowerPoint)
• Excellent written and verbal communications