Intern — QA & Tech Support

Micron School ERP; Hinoba-an; In loco; PHP 37.000 - 59.000; Tempo pieno

Vantaggi offerti da questo lavoro

Stipend

Mentorship

Recommendation letter

Full-time conversion opportunity

Descrizione del lavoro

Micron ERP is seeking a curious, detail-oriented intern to join the QA and Tech Support team. You will test our mobile app and web platform, help school staff resolve queries, and ensure a smooth onboarding experience for new schools.

Mentorship by a senior developer and a path to a full-time role are offered, with hands-on responsibilities from day one. Work will involve QA testing across Android devices, documenting issues, and assisting with basic technical queries during setup.

Competenze

• Curious and detail-oriented intern with a tech-friendly mindset.
• Able to test mobile app and web platform across features.
• Strong written and verbal communication for bugs and support.

Mansioni

• Test new features on the Micron ERP mobile app and web platform before every release.
• Log bugs with steps to reproduce, screenshots, and device details.
• Retest fixed bugs to verify resolution and maintain test checklists.
• Handle basic queries from onboarded schools via WhatsApp and email.
• Guide school staff through platform issues and escalate complex cases.

Conoscenze

QA testing

Bug reporting

Customer support

Documentation

Descrizione del lavoro

Intern - QA & Tech Support

Micron ERP | EdTech School Management Software

Location: Mohali, Punjab

Type: Internship - Full Time

Duration: 3-6 months (with full-time conversion opportunity)

Stipend: ₹5,000-8,000/month

About Micron ERPMicron ERP is building school management software for private schools across Punjab and India - helping principals, teachers, and admins run their institutions digitally. We are an early-stage EdTech startup and you will work directly with our founding team and senior developers in a hands-on, learning-rich environment.

About This Role

We are looking for a curious, detail-oriented, and tech-comfortable intern to join our QA and Tech Support team. You will test our mobile app and web platform before every release, help school staff resolve queries, and ensure our product works flawlessly for every school we onboard. This is not a passive internship - you will do real work from day one. You will be mentored by our senior mobile developer and work closely with our BD and onboarding teams. If you perform well, there is a clear path to a full-time role.

What You Will Do

• QA & Testing
• Test new features on the Micron ERP mobile app and web platform before every release
• Log bugs clearly with steps to reproduce, screenshots, and device details
• Retest fixed bugs to verify resolution
• Maintain test case checklists for all core modules - attendance, fee collection, results, timetable
• Test across multiple Android devices and screen sizes
• Report daily testing progress to the senior developer
• Tech Support
• Handle basic queries from onboarded schools via WhatsApp and email
• Guide school staff - teachers, admin, accountants - through common platform issues
• Escalate complex or unresolved issues to the senior developer with structured reports
• Assist the BD and onboarding team when schools raise technical queries during setup
• Create simple how-to guides and FAQs for school staff based on common issues
• Documentation
• Maintain a bug log with status updates
• Document resolved issues and their solutions for future reference
• Help build a knowledge base of common school queries and answers

What You Will Learn

• Real-world mobile and web app testing on a live product
• How to write effective bug reports and test cases
• How school management software works end to end
• How to handle customer support professionally
• How early-stage startups build and ship products
• Direct mentorship from a senior React Native developer with 5+ years experience

What We Offer

• Stipend: ₹5,000-8,000/month based on skills and availability
• Direct mentorship from senior developer and founding team
• Real hands-on experience - not just observation
• Letter of recommendation on successful completion
• Full-time job offer based on performance after 3-6 months