Insurance Verifier (Wfh) Work From Home

Buscojobs; Philippines; Remote; PHP 400,000 - 600,000; Full time

Job summary

A healthcare support company is looking for a Medical Virtual Assistant to work remotely for various physical therapy clinics. Responsibilities include scheduling, insurance verification, and EMR documentation. The ideal candidate should have experience in medical administration and excellent communication skills. This role offers a competitive salary and opportunities for professional development.

Benefits

Competitive salary

Opportunities for professional development

Supportive team environment

Impactful work helping families

Qualifications

• Prior experience in medical administration or scheduling required.
• Strong written and spoken English skills needed.
• Proficiency with technology and ability to manage multiple tasks.

Responsibilities

• Schedule and confirm patient appointments and manage reschedules.
• Verify insurance coverage and ensure HIPAA compliance.
• Respond to inquiries empathetically via phone and email.

Skills

Medical administration experience

Scheduling

Insurance verification

Strong communication skills

Tech-savvy

Tools

EMR software

Google Workspace

MS Excel/Sheets

CRM platforms

Job description

Medical Virtual Assistant – Virtual Assistant (Remote)

Permanent, Remote position. Virtual Rockstar is hiring Medical Virtual Assistants for physical therapy and rehabilitation clinics. Roles focus on scheduling, insurance verifications and authorizations, patient communications, EMR documentation, and general administrative support. Various postings specify locations (Idaho, Oregon, California, Philippines) and clinic specializations (physical therapy, sports medicine, pediatric therapy, rehabilitation networks).

Overview

Support clinic operations to ensure smooth day-to-day care delivery, timely patient care, and compliant administrative processes. Emphasis on empathy, clear communication, problem-solving, and collaboration with clinical and administrative teams.

Responsibilities

• Scheduling & patient communication: schedule/confirm appointments, manage reschedules/cancellations, and coordinate telehealth if applicable.
• Insurance verifications & authorizations: verify coverage, obtain/update pre-authorizations, liaise with providers, and maintain insurance details in EMR.
• EMR / documentation: maintain accurate patient records and ensure HIPAA compliance; input insurance/authorization data.
• Administrative support: generate reports, track KPIs/financials, assist with marketing/recruiting tasks, and support daily operations.
• Communication: respond to inquiries via phone/email, provide empathetic and professional interactions with patients and families.
• Tools & systems: EMR (Prompt/Empower/Ens or similar), Google Workspace, MS Excel/Sheets, VOIP, digital fax, CRM platforms, and other clinic-specific software.

Requirements

• Prior experience in medical administration, scheduling, or insurance verification; physical therapy or pediatrics experience is a plus.
• Strong written and spoken English; excellent communication and organizational skills.
• Tech-savvy; able to learn new systems quickly and manage multiple tasks.
• Ability to work remote, with alignment to clinic hours (e.g., Mountain or Pacific Time, depending on posting).
• Professional, patient-focused, and proactive in problem-solving; able to maintain confidentiality.

Benefits

• Competitive salary commensurate with experience
• Opportunities for professional development and growth
• Dynamic, supportive team environment
• Impactful work helping families and patients

Notes

Some postings reference work in the Philippines or abroad; others specify U.S.-based clinics. Please review each listing for exact location, time zone, and clinic specialization.