Insurance Support Agent - Bonuses & Career Growth

Telesys BPO; Pasig; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

Competitive salary with performance-based incentives

Paid vacation and sick leave

Opportunities for promotion and career development

Wellness programs and exclusive employee discounts

Diverse and inclusive workplace

Job summary

A customer service organization is seeking dedicated individuals to fill the Call Center Agent/CSR position. This full-time on-site role involves assisting customers by addressing inquiries and concerns while providing excellent service in a fast-paced environment. The ideal candidate will have strong communication skills and a high school diploma. Opportunities for growth and performance-based incentives are part of the job offer.

Qualifications

• High school graduate; college level or degree is a plus.
• Open to applicants with or without BPO experience.
• Amenable to work shifting schedules including nights and weekends.

Responsibilities

• Serve as the first point of contact for customers.
• Handle inquiries and resolve customer concerns.
• Deliver top-tier service with every interaction.

Skills

Strong communication skills

Customer service experience

Ability to work in a fast-paced environment

Education

High School graduate

Job description

A customer service organization is seeking dedicated individuals to fill the Call Center Agent/CSR position. This full-time on-site role involves assisting customers by addressing inquiries and concerns while providing excellent service in a fast-paced environment. The ideal candidate will have strong communication skills and a high school diploma. Opportunities for growth and performance-based incentives are part of the job offer.