Insurance Specialist | Iloilo Site

WNS; Iloilo City; On-site; PHP 400,000 - 600,000; Full time

Job summary

A leading Business Process Management company is seeking a Customer Support Representative in Iloilo City. Responsibilities include professional communication with customers, providing solutions, and demonstrating empathy. Candidates must be senior high school graduates with at least 1 year of BPO experience. The position offers benefits like free HMO coverage and skills training opportunities.

Benefits

Structured career path

Skills Training opportunities

Paid Leaves

Free HMO Coverage from Day 1, including dependents

Qualifications

• Must have 1 year of BPO experience.
• Willing to be assigned in Pavia, Iloilo.
• Can start ASAP.

Responsibilities

• Communicate with customers professionally.
• Provide solutions for specific requests as per process guidelines.
• Listen attentively to customer needs and demonstrate empathy.

Skills

Excellent communication skills

Good customer service skills

Education

Senior high school graduate

Job description

WNS (Holdings) Limited (NYSE: WNS) is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries.

WNS is looking for someone who can communicate with customers in a professional manner and provide solutions for specific requests as per process guidelines. Listen attentively to customer needs and demonstrate empathy while providing customer support.

Qualifications:

• Must be a senior high school graduate
• Must have 1 year BPO experience
• Excellent communication skills
• Good customer service skills
• Willing to be assigned in Pavia, Iloilo
• Can start ASAP

Benefits:

• Structured career path
• Growing and expanding team – more internal career progression opportunities for all
• Free HMO Coverage from Day 1, including your dependents
• Skills Training opportunities
• Paid Leaves

To process your application, kindly visit our Career Hub from 10 AM - 4 PM, Mondays - Fridays at: G/F Two Techno Place, Megaworld Blvd. Iloilo Business Park, Mandurriao, Iloilo City