Inside Product Specialist

Dell Global Business Center Sdn Bhd; Taguig; On-site; PHP 400,000 - 600,000; Full time

Job summary

A leading technology firm in Taguig is seeking an Inside Product Specialist to support the sales team by providing technical advice and delivering solutions. The ideal candidate has over 2 years of experience in sales or customer service and a bachelor's degree. Strong communication skills and a commitment to learning are essential. This role offers a chance to make a social impact while driving company revenue.

Qualifications

• 2+ years of experience in sales or customer service.
• Proficient in English and the local language.
• Completed bachelor’s degree, IT infrastructure background is a plus.

Responsibilities

• Build relationships with customers and qualify opportunities.
• Collaborate with various teams to support the sales process.
• Engage in metrics-driven activities like competitions.

Skills

Sales experience

Customer service

Communication skills

Relationship-building

Interpersonal abilities

Learning ability

Education

Bachelor's degree

Job description

Overview

At Dell Technologies, we build the extraordinary. Our Inside Product Specialist supports the sales team by providing technical advice throughout the sales process and delivering solutions via phone, chat, web or email. The role is based in Taguig, Philippines.

Join us as an Inside Product Specialist on our Sales team to do the best work of your career and make a profound social impact.

Responsibilities

• Be immersed in the sales and technology industry by talking to and building relationships with customers as well as qualifying opportunities to drive company revenue.
• Maintain consistent engagement and collaboration with the NGSA management team, inside sales teams, field sales teams, renewals teams, and development team.
• Participate in whiteboard competitions, group messaging competitions, and meet metrics expectations.
• Collaborate with various teams to support the sales process and deliver customer-focused solutions.

Qualifications

• Have 2+ years of experience in sales or customer service and be eager to pursue a dynamic sales career, with a focus on driving growth and innovation within data centres, generative AI, and digital infrastructure.
• Strong verbal and written communication skills and relationship-building and interpersonal abilities.
• Proficient in English and the local language, enabling effective communication across diverse customer and team interactions.
• Strong desire to learn; completed bachelor’s degree; candidate from an IT infrastructure background will be an added advantage.
• Demonstrates work ethic, self-starting ability, collaboration, coachability, and the ability to influence others and drive issues to closure.
• Willingness to relocate and work from Dell Technologies Hub locations to promote collaboration and access to resources.
• Genuine commitment to building a long-term career in sales or technology with ongoing enthusiasm for learning and development.

Additional information

Note: Salary information and related questions may be part of the application process. Your application may include questions such as: What is your expected monthly basic salary? How many years of field sales experience do you have? What describes your right to work in the Philippines? How would you rate your English language skills? What notice period would you need to give your current employer?

Dell Technologies is a unique family of businesses that helps organizations and individuals build their digital future and transform how they work, live and play. We value our customers, winning together, innovation, results and integrity.

Additional regional information and boilerplate materials were removed to focus on the role-specific content and to ensure a clear, job-focused description.