Information Technology Group - Team Head (Retail Loan Origination)

BDO Unibank; Metro Manila; On-site; PHP 2,000,000 - 3,000,000; Full time

Job summary

BDO Unibank, Inc. is the Philippines’ leading full-service bank, offering a wide range of financial and digital banking services.

This role ensures high-quality and timely submission of Tech Lead and Developer deliverables for the Retail Loan Origination section and maintains the applications owned by the team. You will manage escalations, coordinate with ITG and business units, and uphold IT governance while aligning with the bank’s architecture and strategic direction.

Qualifications

• At least 5 years of application delivery experience in the financial services industry.
• At least 5 years of experience in managing complex projects involving the implementation of Retail Loan Origination solutions.
• Must be willing to work onsite and be assigned in Makati/Ortigas.

Responsibilities

• Ensure high quality and timely submission of all Tech Lead and Developer deliverables of the Retail Loan Origination section.
• Ensure upkeep of the applications and systems owned by the section.
• Develop a full understanding of how the team/section works and orchestrate applicable processes across other teams/sections as needed.
• Manage all escalations and resolutions from the Tech Leads and Developers of the section.
• Share the delegated responsibility of the head, and own full accountability for delivery in the assigned team/section.
• Work closely with other units/counterparties across ITG to ensure seamless delivery.
• Enforce adherence to IT SDLC and Governance structure.
• Ensure that there is a good understanding of the business unit’s strategic direction.
• Ensure alignment of strategies with BDO architecture.
• Ensure that the right people (Tech Leads and Developers) are assigned to each project in order to ensure proper support, validation of scope, requirements development, and delivery ownership.
• Manage all escalations in relation to the tech team.
• Take full accountability of the quality of application delivery rendered by the team/section.
• Plan for and manage the team/section’s capacity, and ensure appropriate and sufficient staffing of the team/section.
• Ensure adequate competency in Tech Leads and Developers.
• Identify and optimize how resources can be leveraged across delivery teams.
• Ensure timely escalation of issues.
• Provide oversight of all vendors and solution providers engaged by the team/section and their assigned resources.
• Act as point of escalation for all Tech Leads and Developers.
• Ensure implementation of the proper support required for resolution of issues and risk management.
• Ensure adequate and appropriate level of support by defining competencies, providing training, and providing team/section members with adequate experience and exposure.
• Conduct performance reviews for Tech Leads and Developers

Skills

Project management

Financial services domain

Education

Bachelor’s degree relevant to the job

Job description

BDO Unibank, Inc. is the Philippines’ leading full-service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer-focused services. Build your career with a trusted industry leader.

Job Summary:

• Ensure high quality and timely submission of all Tech Lead and Developer deliverables of the Retail Loan Origination section
• Ensure upkeep of the applications and systems owned by the section
• Develop a full understanding of how the team/section works and orchestrate applicable processes across other teams/sections as needed
• Manage all escalations and resolutions from the Tech Leads and Developers of the section

Key Responsibilities:

Accountability to ITG:

• Share the delegated responsibility of the head, and own full accountability for delivery in the assigned team/section
• Work closely with other units/counterparties across ITG to ensure seamless delivery
• Enforce adherence to IT SDLC and Governance structure

Accountability to Business:

• Ensure that there is a good understanding of the business unit’s strategic direction
• Ensure alignment of strategies with BDO architecture
• Ensure that the right people (Tech Leads and Developers) are assigned to each project in order to ensure proper support, validation of scope, requirements development, and delivery ownership
• Manage all escalations in relation to the tech team

Accountability to Section Head:

• Take full accountability of the quality of application delivery rendered by the team/section
• Plan for and manage the team/section’s capacity, and ensure appropriate and sufficient staffing of the team/section
• Ensure adequate competency in Tech Leads and Developers
• Identify and optimize how resources can be leveraged across delivery teams
• Ensure timely escalation of issues
• Provide oversight of all vendors and solution providers engaged by the team/section and their assigned resources
• Act as point of escalation for all Tech Leads and Developers
• Ensure implementation of the proper support required for resolution of issues and risk management
• Ensure adequate and appropriate level of support by defining competencies, providing training, and providing team/section members with adequate experience and exposure
• Conduct performance reviews for Tech Leads and Developers

Qualifications:

• Bachelor’s degree relevant to the job
• At least 5 years of application delivery experience in the financial services industry
• At least 5 years of experience in managing complex projects involving the implementation of Retail Loan Origination solutions.
• Must be willing to work onsite and be assigned in Makati/Ortigas.