Information Technology Group - Section Head (Core Banking)

BDO Unibank; Metro Manila; On-site; PHP 2,400,000 - 4,200,000; Full time

Job summary

BDO Unibank, Inc. is the Philippines’ leading full-service bank, delivering financial and digital banking solutions. The Section Head will ensure high-quality, timely delivery of all projects within the unit and oversee application upkeep, aligning work with BDO Architecture and SDLC governance.

He/she will orchestrate cross-team processes, manage escalations, and ensure staffing and competency, while driving delivery accountability and vendor oversight to support strategic initiatives.

Qualifications

• Bachelor’s degree is required.
• 15+ years of application delivery experience in financial services.
• 10+ years of managing complex projects (Core Banking).
• Must be willing to work onsite and be assigned in Ortigas.

Responsibilities

• Share the delegated responsibility of the head, and own full accountability for delivery in the assigned team/section
• Work closely with other units/counterparties across ITG to ensure seamless delivery
• Enforce adherence to IT SDLC and Governance structure
• Ensure understanding of the business unit’s strategic direction and alignment with BDO Architecture
• Assign the right people to each project to ensure proper support, requirements development, and delivery ownership
• Take full accountability for the quality of application delivery rendered by the team/section
• Plan and manage the team/section’s capacity and staffing
• Ensure competency in delivery managers and team members
• Provide oversight of vendors and solution providers engaged by the team/section
• Act as point of escalation for all delivery team leads and members
• Ensure implementation of proper support for issue resolution and risk management
• Provide training and exposure to team members through defined competencies
• Conduct performance reviews for delivery managers and other team members

Education

Bachelor’s degree relevant to the job

Job description

BDO Unibank, Inc. is the Philippines’ leading full-service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer-focused services. Build your career with a trusted industry leader.

Job Summary:

The Section Head is responsible for ensuring high quality and timely delivery of all projects of the unit and oversee upkeep of the applications and platforms owned by the unit. He/she will develop a full understanding of how the team/section works and orchestrate applicable processes across other teams/sections as needed and will manage all escalations and resolutions.

Key responsibilities:

• Share the delegated responsibility of the head, and own full accountability for delivery in the assigned team/section
• Work closely with other units/counterparties across ITG to ensure seamless delivery
• Enforce adherence to IT SDLC and Governance structure
• Ensure that there is a good understanding of the business unit’s strategic direction and ensure alignment of strategies with BDO Architecture
• Ensure that the right people are assigned to each project in order to ensure proper support, validation of scope, requirements development, and delivery ownership
• Take full accountability of the quality of application delivery rendered by the team/section
• Plan for and manage the team/section’s capacity, and ensure appropriate and sufficient staffing of the team/section
• Ensure adequate competency in delivery managers and other team members
• Provide oversight of all vendors and solution providers engaged by the team/section and their assigned resources
• Act as point of escalation for all delivery team leads and team members.
• Ensure implementation of the proper support required for resolution of issues and risk management
• Ensure adequate and appropriate level of support by defining competencies, providing training, and providing team/section members with adequate experience and exposure
• Conduct performance reviews for delivery manager and other team/section members

Qualifications:

• Bachelor’s degree relevant to the job
• 15 or more years of application delivery experience in the financial services industry
• 10 or more years of experience in managing complex projects (Core Banking)
• Must be willing to work onsite and be assigned in Ortigas.