Information Technology Group - Administrator

BDO Unibank; Makati; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

BDO Unibank in Makati seeks an experienced IT professional to manage incident response, availability, performance, and capacity planning across all production environments the team supports. You will monitor systems, troubleshoot incidents, and drive improvements to prevent recurrence.

The ideal candidate holds a degree in IT/CS/Engineering, with 4–5 years in IT and at least 1 year in infrastructure support, and is willing to work onsite in Makati or Ortigas.

Qualifications

• Degree in IT, Computer Science or Engineering.
• At least 4-5 years of IT experience.
• At least 1 year exposure to infrastructure support.
• Willing to work onsite and be assigned in Makati/Ortigas.

Responsibilities

• Incident Response, isolation and troubleshooting
• Perform root cause and problem analysis
• Provide findings and recommendation to resolve an incident or recurring issues
• Implement change in accordance to the standards in operations guidelines and policies
• Monitor and manage all production systems in scope
• Ensure availability and performance using available tools / scripts
• Identify automation opportunity and contribute to work efficiency
• Conduct capacity planning and preventive maintenance

Education

Degree in IT, Computer Science or Engineering

4-5 years IT experience

1 year exposure to infrastructure support

Job description

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Date: Oct 19, 2026

Location: Makati City, National Capital Region, PH

Business Unit: Information Technology Group

Department: Information Technology

About BDO

BDO Unibank, Inc. is the Philippines’ leading full-service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer-focused services. Build your career with a trusted industry leader.

Job Summary

Responsible for incident response, availability, performance, efficiency, change & problem management and capacity planning of all production environment that the team supports.

Key responsibilities:

• Incident Response, isolation and troubleshooting
• Perform root cause and problem analysis
• Provide findings and recommendation to resolve an incident or recurring issues
• Implement change in accordance to the standards in operations guidelines and policies
• Monitor and manage all production systems in scope
• Ensure availability and performance using available tools / scripts
• Identify automation opportunity and contribute to work efficiency
• Conduct capacity planning and preventive maintenance

Qualifications:

• Degree in IT, Computer Science or Engineering
• At least 4-5 years experience in IT
• At least 1 year exposure to infrastructure support
• Must be willing to work onsite and be assigned in Makati/Ortigas

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability.

The BDO, BDO Unibank, and other BDO-related trademarks are owned by BDO Unibank, Inc. BDO Unibank Inc. ® All Rights Reserved.