Information & Admitting Staff

St. Vincent General Hospital Cebu, Inc.; Cebu City; On-site; PHP 400,000 - 600,000; Full time

Job summary

A leading hospital in Cebu City is seeking Information & Admitting Staff to manage patient admissions and inquiries efficiently. The role requires excellent communication skills and attention to detail, ensuring a professional experience for patients and families. Join a dedicated team committed to delivering quality healthcare.

Qualifications

• Must have excellent communication and interpersonal skills.
• Ability to handle confidential information with discretion.
• Experience in patient relations or healthcare setting is a plus.

Responsibilities

• Greet and assist patients and families in a professional manner.
• Process patient admissions and ensure documentation accuracy.
• Coordinate with other departments regarding admissions and transfers.

Skills

Professionalism

Attention to Detail

Communication

Data Privacy Compliance

Job description

St. Vincent General Hospital is currently looking for Information & Admitting Staff

Key Responsibilities:

• Greet and assist patients, families, and visitors in a professional and courteous manner.

• Process patient admissions efficiently, ensuring complete and accurate documentation.

• Collect, verify, and input patient information in the hospital information system.

• Explain hospital policies, procedures, and admission requirements to patients and companions.

• Coordinate with nursing units, physicians, and other departments regarding patient admissions and transfers.

• Answer phone calls and handle patient inquiries promptly and appropriately.

• Monitor bed availability and provide updates to concerned units.

• Handle confidential information with discretion and in compliance with hospital policies and data privacy laws.

• Maintain cleanliness and orderliness of the admitting and information areas.

• Perform other related tasks as assigned by the department head or hospital administration.