Implementation Engineer

Broadridge Financial Solutions; Makati; Hybrid; PHP 900,000 - 1,200,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Broadridge Financial Solutions seeks an Implementation Engineer to analyze client requirements, configure and integrate trading platforms, and deliver reliable, client-focused solutions. The role involves hands-on programming, problem solving in Java, Linux, and databases within an Agile/Scrum environment.

You will liaise with Product and Technical Account Management teams, improve deployment quality, and support critical cases.

Qualifications

• Minimum 3 years in a client-facing technical support or implementation role.
• Degree in Computer Science, Information Systems, Engineering, or a relevant major.

Responsibilities

• Analyze client requirements and issues from functional and technical perspectives.
• Configure, integrate, and customize products to meet business needs.
• Collaborate with Product and Technical Account Management teams to enable client success.
• Proactively improve processes for higher quality deployments.
• Assist Support with critical cases and troubleshoot issues using Java, Linux, and SQL.

Skills

Java

Linux

SQL

Client-facing

Agile/Scrum

TDD

Problem solving

Communication

Education

Bachelor's degree in Computer Science/Information Systems/Engineering

Job description

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Role Overview

As an Implementation Engineer, you will work with clients to understand functional and technical requirements, configure, integrate, and customize trading platforms to meet their business needs, while partnering with Product, Technical Account Management, and Support teams to deliver reliable client solutions. You will apply hands‑on programming and problem‑solving skills in an Agile environment to investigate and resolve complex issues, contributing to the delivery and continuous improvement of production solutions.

Responsibilities

• Work with clients to analyze their requirements and issues from both functional and technical perspectives.
• Configure, integrate, and customize products to fulfil clients’ business requirements.
• Liaise with Product teams and Technical Account Managers to support successful client implementations.
• Proactively improve processes to promote better quality and safer deployments.
• Assist the Support team with the most critical support cases.
• Use programming and problem‑solving skills to investigate, troubleshoot, and resolve issues using Java, Linux and databases.
• Work collaboratively within an Agile/Scrum framework to support team delivery and product innovation.
• Apply continuous integration and test‑driven development (TDD) practices when developing or enhancing technical solutions.
• Build, test, and validate implementation‑related technical deliverables before deployment.

Your Profile

• Minimum 3 years experience in a client‑facing technical support role or an implementation/delivery role.
• A degree in Computer Science, Information Systems, Engineering, or a relevant major.
• Highly comfortable in a client‑facing role, with a strong focus on building relationships and supporting clients through regular meetings, phone calls, presentations, demos, and day‑to‑day communication.
• Excellent communication skills, with the ability to communicate clearly and concisely with clients and internal stakeholders.
• Technical expertise: Knowledge of Java, Linux, and databases is required, with an interest of solving problems through programming.
• Autonomy, organization, and a strong sense of accountability.
• A collaborative mindset and the ability to work effectively as part of a cross‑functional Agile team.
• Excellent command of English.
• Financial experience is a plus, including exposure to front‑office systems, market connectivity, equities/derivatives, FIX protocol, and third‑party vendors.

Technical Environment

The role requires technical knowledge of Java, Linux, and SQL databases. You will work primarily in a Java‑based, Linux environment and will use SQL to investigate data, support integrations, and help resolve functional and technical issues. Familiarity with databases, including writing and understanding SQL queries, is required. Relevant engineering tools and practices may include: Java development and debugging, build and deployment processes, automated testing, continuous integration, and quality‑focused delivery practices.

What You Will Gain

This position leads to a sound understanding of international financial markets and excellent knowledge of our product suite. You will gain exposure to product engineering, production‑grade client solutions, training and development, and opportunities to contribute to innovative technical initiatives.

Hybrid Flexible at Broadridge

We are made up of high‑performing teams that meet in person to learn and collaborate as needed. This role is considered hybrid. #LI-KA2 #LI-Hybrid . We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.

Use of AI in Hiring

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

Broadridge Financial Solutions (NYSE: BR) is a global technology leader with trusted expertise and transformative technology, helping clients and the financial services industry operate, innovate, and grow. We power investing, governance, and communication for our clients – driving operational resiliency, elevating business performance, and transforming investor experiences. Our technology and operations platforms process and generate over 7 billion communications annually and underpin daily average trading of over $15 trillion in equities, fixed income, and other securities globally. A certified Great Place to Work®, Broadridge is part of the S&P 500® Index, employing over 15,000 associates in 21 countries.

LinkedIn Facebook Instagram Twitter YouTube Glassdoor The Muse Broadridge is committed to creating an engaging workplace for the most talented associates in our industry. We are dedicated to fostering a collaborative, inclusive, and healthy environment that promotes flexibility and accountability. As a leading provider of technology, communications, and data and analytics solutions to businesses around the world, it is critical that we understand, embrace, and operate in a multicultural environment. Every associate has unique strengths, which, when fully appreciated and embraced, allow individuals to perform at their best, leading to our success. We believe that our associates are our most important asset. Encouraging professional development opportunities is a core part of our culture. Broadridge provides educational opportunities, including formal classes, training programs and events. To enable learning in our hybrid working model, Broadridge has redesigned all development programs for 100% virtual delivery. Our associates have access to 8,500+ online courses covering business, leadership, technical, and function‑specific topics through our LinkedIn Learning program.