IBPS Clerk CRP XVI Online Form 2026 — Customer Service Associate

Sidhe Naukri; Hinoba-an; On-site; PHP 12,000 - 32,000; Full time

Job summary

Institute of Banking Personnel Selection (IBPS) invites applications for Clerk / Customer Service Associate posts under CRP XVI 2026. The program covers 20+ public sector banks and requires graduates aged 20-28 with proficiency in the local language.

There is no interview; selection is through Prelims and Mains with an initial basic pay of ₹17,900 and potential promotion to officer grade. Eligibility includes a Bachelor’s degree, language proficiency in the state’s official language, and

Qualifications

• Bachelor's Degree in any discipline from a recognized university.
• Proficiency in the official language of the state/UT applied for — mandatory.
• Age 20 to 28 years (SC/ST: 33, OBC NCL: 31 years) — check official notification for cutoff date.

Skills

Language proficiency

Education

Bachelor's Degree

Job description

• Organization: Institute of Banking Personnel Selection (IBPS)
• Total Vacancy: To be notified

Short Information

Institute of Banking Personnel Selection (IBPS) opened Clerk CRP XVI 2026 applications from 01 August 2026 for Customer Service Associate posts across 20+ public sector banks — PNB, Bank of Baroda, Canara Bank, Union Bank, and others. Graduates aged 20-28 years with local language proficiency are eligible. No interview — purely Prelims + Mains. Starting basic pay ₹17,900 with promotion to officer grade possible. Local language proficiency test happens at joining — candidates must be able to read and write the state language where they apply.

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Apply Start 01 Aug 2026

Last Date To be notified

Exam Date Prelims September-October 2026 (expected)

Exam Date Mains November-December 2026 (expected)

Qualification

• Bachelor's Degree in any discipline from a recognized university.
• Proficiency in the official language of the state/UT applied for — mandatory.
• Age: 20 to 28 years (SC/ST: 33, OBC NCL: 31 years) — check official notification for cutoff date.

Local language proficiency test hoga joining pe — apne state ki language ki basic reading aur writing zaroor seekh lein.

Particulars

Details

Post Name Clerk / Customer Service Associate

Banks Covered 20+ PSBs including PNB, BOB, Canara, Union Bank

Basic Pay ₹17,900/- (scale: ₹17,900 – ₹47,920)

Age Limit 20 to 28 years

Selection Prelims + Mains (No Interview)

Apply Start 01 August 2026

Prelims Exam Pattern

Section

Questions

Marks

Duration

English Language 30 30 20 min

Numerical Ability 35 35 20 min

Reasoning Ability 35 35 20 min

Total 100 100 1 Hour

Prelims qualifying only — Mains marks decide final merit and bank allotment.

Mains Exam Pattern

Section

Questions

Marks

Duration

Reasoning & Computer Aptitude 50 60 45 min

English Language 40 40 35 min

Quantitative Aptitude 50 50 45 min

General/Financial Awareness 50 50 35 min

Total 190 200 160 min

No interview — Mains score directly determines final merit and bank allotment.

Selection Process

• Preliminary Exam: English + Numerical Ability + Reasoning — 100 marks, 1 hour, sectional timing. Qualifying only.
• Main Exam: Reasoning & Computer + English + Quantitative + GA/FA — 200 marks, 160 minutes. Merit based.
• Provisional Allotment: Based on Mains merit rank and bank/state preference submitted at application.
• Language Proficiency Test: Before joining, local language test at bank branch if not covered in education.