Hybrid Client Lifecycle Operations Associate

MicroSourcing; Taguig; Hybrid; PHP 335,000 - 580,000; Full time

Job summary

Maples Group, in collaboration with MicroSourcing, seeks an Associate – Client Lifecycle Management in Manila CoE. The role provides administrative and operational support across key business areas, with a hybrid work setup in BGC, Taguig City.

You will engage in revenue workflows, document handling, risk control, and continuous improvement initiatives to support senior teams. The position requires a 4-year degree, strong English communication, attention to detail, and the ability to handle

Qualifications

• Graduate of a 4-year degree (Accounting, Finance, Business, or Computer/Technology).
• Good English communication skills, both verbal and written.
• Strong attention to detail with the ability to handle sensitive client data with integrity.
• High productivity levels with the capacity to manage time and meet operational deliverables.

Responsibilities

• Revenue Opportunities: Review assigned contracts to identify service caps, execute timesheet reviews based on action codes, support quality control, and assist in streamlining revenue workflows.
• Delaware & Global Entity Services: Prepare digital mail drafts and fee templates, rename and file official State of Delaware invoices/evidence in internal systems, and support risk control initiatives.
• DocuSign & Document Filing: Prepare DocuSign envelopes for internal requests and maintain organized digital filing according to Fiduciary guidelines.
• Risk Management & Quality Control: Adhere to legal, regulatory, and internal MFS policies, ensuring sensitive information is handled with high integrity and business risks are escalated appropriately.
• Continuous Improvement: Participate in ad‑hoc reporting projects, actively seek professional development, and assist with review tasks to cover Senior Associate responsibilities when needed.

Skills

English communication

Attention to detail

Time management

Team player

Education

4-year degree in Accounting/Finance/Business/Tech

Tools

MS Excel

Job description

Maples Group, in collaboration with MicroSourcing, seeks an Associate – Client Lifecycle Management in Manila CoE. The role provides administrative and operational support across key business areas, with a hybrid work setup in BGC, Taguig City.

You will engage in revenue workflows, document handling, risk control, and continuous improvement initiatives to support senior teams. The position requires a 4-year degree, strong English communication, attention to detail, and the ability to handle