Human Resources Manager

SnapMart; Parañaque; On-site; PHP 400,000 - 600,000; Full time

Job summary

A leading online grocery platform in the Philippines seeks an HR Manager to develop and execute HR strategies aligned with business goals. Responsible for daily HR operations, talent acquisition, performance management, and policy management to foster a high-performing team.

Qualifications

• Minimum 5 years of progressive HR experience with leadership responsibilities.
• Background in eCommerce or retail preferred.
• Strong understanding of digital tools and HR operations.

Responsibilities

• Lead OD initiatives for growth and employee engagement.
• Manage employee concerns and disciplinary processes.
• Oversee recruitment lifecycle and maintain talent pipeline.

Skills

Leadership

Communication

Interpersonal Skills

HR Operations

Labor Laws

Data Reporting

Education

Bachelor’s degree in Human Resource Management

Master’s degree or HR certifications (CHRP, CPHR, SHRM)

Tools

HRIS

Microsoft Office

Job description

JOB SUMMARY

The HR Manager will be responsible for developing and executing human resource strategies that support SnapMart Inc.’s business goals and culture. This role is both strategic and hands-on, managing daily HR operations while leading projects that shape long-term organizational effectiveness. The ideal candidate is a proactive leader with strong business acumen and a passion for building high-performing teams in a digital retail setting.

JOB RESPONSIBILITIES

Organizational Development

• Lead OD initiatives to support growth, innovation, and employee engagement.

• Drive change management and ensure alignment of organizational structure with business strategies.

• Facilitate workforce planning and succession planning across departments.

Employee Relations

• Promote a positive and inclusive workplace culture.

• Manage employee concerns, conflict resolution, and disciplinary processes.

• Act as the primary liaison for internal grievance handling and ensure consistent application of HR policies.

Compensation and Benefits

• Develop and manage compensation strategies that attract and retain talent.

• Oversee employee benefits, payroll coordination, and incentive programs.

• Benchmark benefits and pay structures in the retail and eCommerce sectors.

Training and Development

• Identify training needs and create programs to develop competencies aligned with business needs.

• Roll out onboarding, upskilling, and leadership training initiatives.

• Measure training effectiveness and encourage continuous learning.

Policy Management and Coordination

• Coordinate with stakeholders and sister companies to ensure uniform policy updates and implementation.

• Review, revise, and standardize policies, employee handbooks, and SOPs across all entities.

• Ensure full documentation and communication of updated HR practices.

Team Leadership

• Manage and develop a high-performing HR team.

• Foster collaboration, accountability, and career development within the department.

• Conduct regular reviews and performance check-ins with the HR team.

Compliance and Legal

• Ensure adherence to labor laws and regulatory requirements.

• Oversee compliance audits and employee documentation.

• Mitigate legal risks through proactive policy enforcement and education.

Talent Acquisition

• Work with department heads to plan and fill roles in a timely and strategic manner.

• Oversee recruitment lifecycle, including employer branding and hiring campaigns.

• Maintain a talent pipeline for future hiring needs.

Performance Management

• Manage the performance evaluation process and provide tools for goal setting and feedback.

• Align performance systems with business objectives and employee development plans.

• Support leaders in conducting coaching and improvement conversations.

HR Data & Reporting

• Analyze HR metrics and provide insights for management decision-making.

• Track key indicators such as employee turnover, retention, and engagement.

• Prepare reports on HR initiatives, headcount, and workforce trends.

JOB QUALIFICATIONS

• Bachelor’s degree in Human Resource Management, Psychology, Business Administration, or related field. Master’s degree or HR certifications (CHRP, CPHR, SHRM) is an advantage.

• Minimum 5 years of progressive HR experience, including leadership responsibilities.

• Background in eCommerce, retail, or tech-driven environments preferred.

• Strong understanding of HR operations, labor laws, and digital tools.

• Excellent leadership, communication, and interpersonal skills.

• Proficiency in HRIS, Microsoft Office, and data reporting tools.

ABOUT US

SnapMart is the Philippines’ fastest growing and leading online grocery platform, offering end-to-end eCommerce tailored solutions for its partners (https://landers.ph) to provide our customers with an unparalleled selection of fresh food, household essentials delivered to your door in the 2h delivery window of your choice.

Our Landers Superstore app is now available for download on the App Store and Google Play! Download and order now!

We are looking for superstars to join now our customer-employee-technology and data-driven family!