HR Specialist - HRDG

QBE Europe; Manila; On-site; PHP 400,000 - 600,000; Full time

Job summary

A global insurance company in Metro Manila is seeking an HR Support Specialist to handle employee programs, maintain records in HRIS, and support HR administrative tasks. The role requires a Bachelor’s Degree and at least 2 years of experience. Strong communication skills and Workday experience are preferred for success in this position.

Qualifications

• Minimum of 2 years relevant experience.
• Ability to mentor new hires and provide training.

Responsibilities

• Identify service gaps and suggest improvements.
• Enter and maintain employee records in HRIS.
• Provide HR administrative support and manage personnel files.
• Engage with managers for reporting and case management.

Skills

Computer literacy

Written communication skills

Verbal communication skills

Analytical thinking

Problem solving skills

Education

Bachelor's Degree or equivalent

Tools

Workday administration

Job description

Primary Details Time Type: Full time Worker Type: Employee Handles and provides support for various HR employee programs within the organization and responsible for administering or processing transactions and workflows.

Primary Responsibilities

• Able to identify service gaps, risk and process improvements
• Liaising with centers of excellence to provide answers for employees
• Entering personal details of new employees and updating and maintaining all existing records on the organization’s Human Resources Information System (HRIS)
• Provide HR administrative support as required
• Manage the security and maintenance of HR personnel files. Ensure that all files are complete and ready for regulatory inspection
• Using on-line systems to access data and answer customer inquiries within service times
• Engage with managers to interpret reporting data including monthly dashboards
• Manage case management tool and ensure the correct points of escalation are delivered timely
• Administering HR related transactions and workflows
• Utilizes available systems and tools to process transactions and workflows
• Facilitate HR reports and any adhoc reports as necessary
• Answering incoming calls/ emails enquiries relating to people services
• Ensuring that all calls/queries are answered in a prompt and professional manner
• Able to mentor new hires
• Able to facilitate refresher training for HR cyclical activities

Required Education

• Bachelor's Degree or equivalent combination of education and work experience

Required Experience

• 2 years relevant experience

Preferred Competencies/Skills

• Computer literacy with intermediate PC and administration skills
• Written and verbal communication skills
• Ability to review and interpret data
• Ability to transfer knowledge and provide training in systems and processes
• A good balance of conceptual and analytical thinking and problem solving skills

Preferred Knowledge

• Understanding of HR policy and end to end HR processes/ procedures
• Maintain a working knowledge of relevant issues, laws and regulations pertaining to HR practices to ensure optimal value and full regulatory compliance
• Knowledge/ experience in Workday administration an advantage

QBE Cultural DNA

Everything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) – because we know it's not just what we do that matters, it's how we do it that makes the difference. We expect all employees to role model and inspire the right behaviours that link to our cultural elements:-We are customer-focused-We are technical experts-We are inclusive-We are fast-paced-We are courageous-We are accountable-We are a teamAll employees are expected to adhere to QBE’s Code of Ethics and Conduct and apply sound risk management practices

US Only - Disclaimer

To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.

Global Disclaimer

The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.