HR Specialist

Ubiquity Global Services, Inc.; Biñan; Remote; PHP 400,000 - 600,000; Full time

Job summary

A global HR service provider in Biñan is seeking a dedicated HRIS Administrator to manage and maintain their human resource information systems, particularly Workday. The ideal candidate should have at least one year of relevant experience and a strong attention to detail. Responsibilities include resolving technical issues, providing user support, and collaborating with various HR teams. This position allows for remote work with occasional onsite requirements.

Qualifications

• At least 1 year of clerical office experience with complex job duties required.
• Experience with HRIS database is essential.
• 1-2 years of Workday experience preferred.

Responsibilities

• Administer and maintain HRIS with a focus on Workday.
• Act as primary contact for technical and operational support.
• Resolve incidents through problem solving and effective communication.

Skills

Attention to detail

Computer proficiency

Strong communication skills

Analytical skills

Collaboration

Ability to manage confidential information

Multitasking

Education

Associate's or bachelor's degree in business, Technology, HR, or related field

Tools

Workday

Microsoft Excel

Google Sheets

Job description

Essential Functions:

• Administer and maintain our human resource information systems (HRIS) with a strong focus on administration of Workday, our core human capital management (HCM) system
• Act as a primary contact for daily technical and operational user support.
• Manage service and support requests relating to our In-house HCM tool, Ticketing System (Manage Engine)
• Effectively resolve incidents or issues through rapid problem solving, solution remediation, effective communication with user groups, and facilitate solution migration.
• Build effective partnerships with various HR Support and Functional Teams, and other departments.
• Adapt and quickly learn new tools and feature rollouts by Workday and other technology platforms for delivering efficient solutions.
• Researches and resolves concerns with minimum supervision based on experience and judgment.
• Will work closely with the Systems Optimization team to provide insights and modifications on several business processes and/or movements in our In-house HCM tool.
• Maintain functional knowledge of HR processes and compliance.
• Other tasks and projects that may be assigned by the immediate supervisor.

External Qualifications:

• Education: Associate's or bachelor’s degree in business, Technology, HR, or related field preferred or equivalent experience.
• Previous Experience: At least one (1) year or more of clerical office experience with complex job duties required.
• HRIS database required.
• A minimum of three (3) years or more of computer experience preferred
• A minimum of 1-2 years of Workday experience preferred.
• Meticulous attention to detail.

Internal Qualifications:

• Must be a regular employee of Ubiquity
• At least 6 months in their current role and department
• Average Scorecard Rating (3 months) should be at least 3.0 or Meets Expectations
• No active Disciplinary Action (DA)
• Strong verbal and written communication skills
• Exposure and understanding of various HR Operations
• Well-developed root-cause analytical skills with the ability to configure and troubleshoot issues and defects.
• Ability to manage confidential and sensitive employee information.
• Excellent collaborator and a team player.
• Proficiency in spreadsheet software, including Microsoft Excel and Google Sheets
• Demonstrated ability to conduct quality audits and deliver constructive feedback
• Strong independent work ethic, with the ability to collaborate effectively across teams and engage with employees and leaders at all levels
• Excellent multitasking and prioritization skills, especially in fast-paced environments
• Flexibility to work across time zones, as the role operates predominantly in a remote setup with occasional onsite requirements