HR Operations Coordinator, EMEA (Germany & Switzerland)

ISS; Makati; Hybrid; PHP 400,000 - 600,000; Full time

Job summary

A leading financial solutions provider is hiring an HR Coordinator in Makati, Philippines, to support HR functions for its Germany and Switzerland teams. This role involves managing onboarding and offboarding, payroll assistance, and employee inquiries. Ideal for candidates with 3-5 years of HR experience and a relevant degree. The position includes a hybrid work schedule and a focus on developing HR skills in a dynamic environment.

Benefits

Career development opportunities

Hybrid work setting

Qualifications

• Minimum of 3-5 years of relevant experience in a HR role.
• Highly organized with effective workload management.
• Interest in employment law with a focus on Germany.

Responsibilities

• Manage onboarding and offboarding processes.
• Assist with monthly payroll administration.
• Serve as the first point of contact for employee queries.

Skills

Organizational skills

Communication skills

Collaboration skills

Education

Bachelor’s degree in Psychology, Human Resources, or Business-related discipline

Tools

Workday

Microsoft Office

Job description

Let’s be #BrilliantTogether

Overview:

We are looking for an HR Coordinator, based in Manilla to support mainly our Germany and Switzerland employee population, and provide additional support and back up others in the EMEA HR team during busy periods. You will report to a Senior HR Generalist based in Germany and will be part of the HR Shared Service Team based in PH.

In this role you will develop a broad range of HR expertise, gaining experience across different disciplines. This role would suit a motivated junior HR professional, looking to further develop their HR career.

Responsibilities:

• Onboarding and offboarding administration which includes partnering with recruitment, being the main point of contact and ensuring candidates provide all necessary paperwork, updating Workday (HRIS) and SuccessFactors, undertaking HR onboarding sessions and managing probation periods. Ensure leaver administration is actioned in accordance with required processes, including preparing leaver letters.

• Assist with monthly payroll, ensuring required data is accurate and timely and partnering effectively with the internal payroll team.

• Be the first point of contact for employee queries which will entail communicating HR policies and processes.

• Tasks relating to administration such as immigration administration, providing visa support letters, preparing employment certificates, parental leave confirmation letters etc.

• Assisting employees with benefit related inquiries

• Managing employee updates in various systems, including Workday, ServiceNow and SuccessFactors

• Build and maintain strong partnerships with other groups such as Finance, Corporate Services, and IT and foster positive and respectful working relationships.

• Identify areas for improvement and recommend appropriate solutions to address the needs of a growing organisation.

• Help generate standard HR reports from workday (e.g., employee turnover, absence rates, number of employees, fluctuation, sick leave, vacation status etc).

• You will potentially receive additional responsibilities and be involved in ad hoc projects.

• Provide support to our Czech Republic HR team regarding the above tasks as required.

Qualifications:

• Bachelor’s degree graduate in Psychology, Human Resources, or any Business-related discipline.

• Minimum of 3-5 years of relevant experience in a HR similar role, ideally gained at a company that has seen rapid growth and continues to evolve.

• Highly organised and ability to prioritise, meet deadlines and manage workload effectively.

• An interest and understanding of employment law (with a German focus) and willingness to continually expand and develop knowledge and skillset.

• Demonstrate good judgement, act with integrity, credibility and professionalism.

• Strong communication and collaboration skills and able to build relationships across all levels of the business in a global operating environment.

• Proficient in Microsoft Office and experience using Workday would be beneficial.

• German language knowledge would be advantageous

This role will be assigned on a mid/night shift schedule and hybrid work setting.

#LI-CP11

#ASSOCIATE

#HR

#LI-Hybrid

What You Can Expect from Us

At ISS STOXX, our people are our driving force. We are committed to building a culture that values diverse skills, perspectives, and experiences. We hire the best talent in our industry and empower them with the resources, support, and opportunities to grow—professionally and personally.

Together, we foster an environment that fuels creativity, drives innovation, and shapes our future success.

Let’s empower, collaborate, and inspire.

Let’s be #BrilliantTogether.

About ISS STOXX

ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit.

Visit our website: https://www.issgovernance.com

View additional open roles: https://www.issgovernance.com/join-the-iss-team/

Institutional Shareholder Services (“ISS”) is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements.