HOTEL MANAGER

TOTAL STAFFING SKILLS CORPORATION; Parañaque; On-site; USD 25,000 - 45,000; Full time

Job summary

A leading hotel management corporation seeks a skilled Hotel Manager to oversee all aspects of operations, ensuring a positive guest experience and effective management. This role involves supervising staff, managing budgets, and developing marketing strategies to attract guests while ensuring compliance with regulations and maintaining high customer satisfaction standards.

Qualifications

• Experience in hotel operations management.
• Strong leadership and team management skills.
• Proficient in budget management and financial forecasting.
• Excellent customer service and communication skills.

Responsibilities

• Oversee daily hotel operations, including front desk and housekeeping.
• Recruit, train, and manage hotel staff.
• Manage budgets and forecast revenue.
• Address guest complaints and ensure satisfaction.
• Develop marketing strategies to maximize occupancy.
• Ensure compliance with health and safety regulations.

Skills

Operations Management

Staff Management

Financial Management

Customer Service

Marketing and Sales

Strategic Planning

Job description

oversees all aspects of hotel operations to ensure a positive guest experience and efficient daily management. This includes managing staff, budgets, and marketing strategies, as well as handling customer service and maintaining compliance with regulations. Key responsibilities include supervising staff, managing finances, implementing marketing strategies, and ensuring guest satisfaction..Key Responsibilities:

• Operations Management:

  Overseeing day-to-day operations, including front desk, housekeeping, food and beverage, and maintenance.

• Staff Management:

  Recruiting, training, and managing hotel staff to ensure high performance and professionalism.

• Financial Management:

  Managing budgets, forecasting revenue, and controlling expenses.

• Customer Service:

  Addressing guest complaints, resolving issues, and ensuring high levels of customer satisfaction.

• Marketing and Sales:

  Developing and implementing marketing strategies to attract guests and maximize occupancy rates.

• Compliance:

  Ensuring compliance with health and safety regulations, industry standards, and licensing requirements.

• Strategic Planning:

  Developing and implementing hotel policies and procedures to ensure efficiency and quality.