Join One of Northern Indiana's Leading Hospitality Groups
Asone of the premier hospitality groups in Northern Indiana, we are proud of our rapid growth and strong reputation for excellence in guest service and team development. We own and operate Marriott, Hilton, and IHG Brands. With multiple properties and new locations on the horizon, we are expanding quickly—and so are the opportunities for our team members. Our newest acquisitions include two hotels in the Kentucky market and two in Mishawaka!
If you have a heart for service, a passion for hospitality, and a drive to grow, you’ll feel right at home with us. We believe in promoting from within, recognizing potential, and investing in our people. Here, you’re not just filling a role—you’re building a career with a company that values your contributions and is committed to your success.
Job Summary: ***This position is at the Courtyard Marriott DTSB. The rate is $8/per full clean.***
The Housekeeper (Pay-Per-Room) is responsible for maintaining cleanliness and order in guest rooms and public areas of the hotel. This position follows a pay-per-room model, where compensation is based on the number of rooms cleaned and prepared for guests. The Housekeeper plays a crucial role in ensuring that guests have a comfortable and pleasant stay by delivering exceptional cleanliness and attention to detail in all guest rooms and facilities.
Key Responsibilities:
- Room Cleaning and Maintenance:
- Clean and prepare guest rooms for check-in according to hotel standards.
- Perform duties such as making beds, cleaning bathrooms, dusting, vacuuming, and replenishing linens, toiletries, and amenities.
- Clean and sanitize all areas of the guest room, including floors, windows, furniture, and surfaces.
- Report any maintenance issues, damaged furniture, or broken equipment to the appropriate department for repair.
- Ensure that guest rooms are stocked with necessary supplies, including towels, soap, toilet paper, and other amenities.
- Follow hotel cleaning procedures and safety protocols, including handling cleaning chemicals safely.
- Public Area Cleaning:
- Maintain cleanliness in public areas, such as lobbies, hallways, stairwells, restrooms, and elevators.
- Ensure all public restrooms are stocked and sanitized regularly.
- Report any cleanliness or maintenance issues in public areas to the housekeeping manager or maintenance team.
- Inventory Management:
- Monitor and manage the inventory of cleaning supplies, linens, and guest amenities.
- Ensure supplies are used efficiently and report any low inventory levels to the housekeeping supervisor.
- Store and organize cleaning equipment and supplies in the designated areas.
- Guest Requests and Special Needs:
- Respond to guest requests for additional amenities, towels, or other needs in a timely and professional manner.
- Ensure that any special cleaning requests or preferences are noted and fulfilled whenever possible.
- Safety and Compliance:
- Follow all safety and security procedures in handling cleaning supplies and equipment.
- Comply with health and safety regulations to ensure a clean, safe, and hygienic environment for guests and staff.
- Ensure that all areas are kept free from hazards, such as wet floors, to prevent accidents.
- Communication and Coordination:
- Communicate effectively with the housekeeping supervisor or manager to ensure that rooms are ready for guests on time.
- Work collaboratively with other housekeeping staff and hotel departments to maintain operational efficiency.
Qualifications:- Education & Experience:
- No formal education required.
- Previous housekeeping experience in a hotel or similar environment is preferred but not required.
- Familiarity with cleaning chemicals, tools, and equipment is a plus.
- Skills & Knowledge:
- Strong attention to detail and cleanliness.
- Ability to work independently and efficiently, managing time to meet room cleaning targets.
- Ability to follow established procedures and standards for room cleaning and safety.
- Good physical stamina and the ability to perform repetitive tasks, including lifting and bending.
- Excellent communication skills and the ability to interact with guests and team members professionally.
- Personal Characteristics:
- Positive attitude and a strong work ethic.
- Reliability and punctuality to meet cleaning schedules.
- Ability to work efficiently under minimal supervision.
- Flexibility to adapt to changing workloads and guest needs.
- Friendly and approachable demeanor.
Physical Demands:- Ability to stand, walk, bend, and lift for extended periods of time.
- Ability to lift and carry up to 50 pounds of supplies and linens.
- Ability to push or pull carts, and work in a physically demanding environment.
Pay Structure:This is a pay-per-room position. Compensation is based on the number of rooms cleaned each day. The rate will be communicated during the hiring process and is dependent on the specific duties and standards set for each room.
JSK Hospitality is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.