Hospitality Shift Leader | Guest Experience & Operations

Max's Group, Inc.; Biñan; On-site; PHP 300,000 - 420,000; Full time

Job summary

Max's Group, Inc. is seeking an experienced Shift Manager to lead our restaurant team in Biñan, Laguna. The successful candidate will oversee all front-of-house operations, ensure smooth service, and coordinate closely with kitchen staff to deliver exceptional guest experiences.

We value strong leadership, clear communication, and a passion for hospitality. The role requires flexibility to work evenings, weekends, and holidays as needed.

Qualifications

• Minimum 2 years of experience in restaurant management.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to handle guest relations professionally and calmly.
• Solid understanding of restaurant operations, service standards, and cost control.
• Flexibility to work evenings, weekends, and holidays as required.

Responsibilities

• Oversee front-of-house operations and ensure smooth service.
• Lead and motivate restaurant team to maintain high guest experience.
• Coordinate service between front-of-house and kitchen staff.
• Monitor standards and cost controls to optimize efficiency.

Skills

Leadership

Team management

Communication

Guest relations

Operations knowledge

Cost control

Job description

Max's Group, Inc. is seeking an experienced Shift Manager to lead our restaurant team in Biñan, Laguna. The successful candidate will oversee all front-of-house operations, ensure smooth service, and coordinate closely with kitchen staff to deliver exceptional guest experiences.

We value strong leadership, clear communication, and a passion for hospitality. The role requires flexibility to work evenings, weekends, and holidays as needed.