Hiring - Nonvoice Representative - No BPO Experience needed

Caldwell Communications; Quezon City; On-site; PHP 100,000 - 400,000; Full time

Job summary

Caldwell Communications invites you to join their growing team as a Customer Service Representative. This entry-level role involves engaging with clients and addressing their queries. The company offers a competitive salary, comprehensive benefits including HMO from day one, and opportunities for career growth within a supportive work-life balance environment.

Benefits

Competitive Salary

13th Month Pay

HMO with 3 free Beneficiaries on Day One

20% ND Maternity/Paternity Leave

Retirement/Life Insurance for Qualified Staff

Work-life Balance Processes and Programs

Qualifications

• Open to candidates who completed college; no experience required.
• High School and Senior High School Graduates with BPO experience are also welcome.

Responsibilities

• Answer phone calls and provide important information/assistance to clients.
• Check mail, fax, and internet mail to assist customers.
• Communicate with customers via phone or written correspondence to address concerns.

Skills

Excellent English communication skills

Customer assistance

Education

College degree or equivalent

BPO experience (preferred)

Job description

For regular employees, we offer an industry-leading benefits package that includes:

• Competitive Salary
• 13th Month Pay
• HMO with 3 free Beneficiaries on Day One

20% ND Maternity/Paternity Leave

• Opportunity for rapid career growth for Top Performers
• Retirement/Life Insurance for Qualified Staff
• Work-life Balance Processes and Programs

Job Responsibilities

• Answer phone calls and provide important information/assistance to clients
• Check mail, fax, and internet mail to assist customers
• Communicate with customers via phone or written correspondence to address concerns
• Answer participant questions and engage with participants to understand their needs

What are we looking for?

• Open to candidates who completed college; no experience required
• High School and Senior High School Graduates with BPO experience are also welcome
• Excellent to above-average English communication skills
• BPO experience is a plus but not necessary
• Can do onsite work
• Residence within 25km to 35km from the workplace

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE! APPLY NOW!