Helper

Westville Tourist Inn; Palawan; On-site; PHP 223,200 - 334,800; Full time

Job summary

A local tour company is seeking a skilled tour guide in the Philippines. The ideal candidate should be a high school graduate with strong communication and storytelling abilities. Responsibilities include conducting tours, ensuring group satisfaction, and coordinating with providers. Experience in customer service is preferred. Flexible hours are required.

Qualifications

• Proven experience as a tour guide or in customer service is preferred.
• Physically fit and able to walk or stand for extended periods.
• Willingness to work flexible hours, including weekends and holidays.

Responsibilities

• Conduct guided tours and provide engaging information about attractions.
• Ensure the safety and satisfaction of the group during the tour.
• Coordinate with transportation and service providers for smooth operations.

Skills

Strong communication skills in English

Storytelling skills

Interpersonal skills

Ability to manage diverse groups

Knowledge of local attractions

Education

High school graduate

Degree in Tourism or related fields

Job description

• Conduct guided tours and provide engaging information about attractions, landmarks, or destinations.
• Answer questions and address concerns from tourists professionally.
• Ensure the safety and satisfaction of the group during the tour.
• Coordinate with transportation and other service providers for smooth tour operations.
• Research and update knowledge about historical, cultural, and natural sites.
• Manage schedules and keep tours on time.
• Promote respect for local culture, environment, and regulations.
• High school graduate; a degree in Tourism, History, or related fields is an advantage.
• Proven experience as a tour guide or in customer service is preferred.
• Strong communication and storytelling skills in English and Filipino (additional languages are a plus).
• Excellent interpersonal skills and ability to manage diverse groups.
• Physically fit and able to walk or stand for extended periods.
• Knowledgeable about local attractions and cultural heritage.
• Willingness to work flexible hours, including weekends and holidays