Healthcare Support Specialist – PHRN

Cognizant; Philippines; Hybrid; PHP 279,000 - 391,000; Full time

Job summary

Cognizant is hiring a Registered Nurse (RN) in the Philippines. The ideal candidate has 1–3 years of experience in a BPO or healthcare account and familiarity with grievance handling and case appeals.

The role requires willingness to work on-site during training and a hybrid schedule (2x on-site per week) once production starts in Taguig. Strong written and spoken English, plus good MS Office skills, are essential.

Qualifications

• RN with 1–3 years’ experience in a BPO or healthcare account.
• Experience in grievance handling and case appeals is preferred.
• Back-office/non-voice operations experience is advantageous.
• Willing to work full onsite during training and hybrid (2x onsite per week) after production in Taguig.
• Strong written and verbal communication skills with good MS Office knowledge.

Skills

Analytical skills

Written communication

MS Office

Job description

Cognizant is a global organization serving clients across multiple industries with a deep set of offerings provided by our practice areas and supported by corporate and enabling functions. Employing roughly 270,000 talented associates worldwide, Cognizant is dedicated to anticipating and solving clients’ toughest problems and enabling them to thrive in the digital era. Join us and Be Cognizant!

Who Thrives Here:

• Registered Nurse (RN)
• At least 1 - 3 years of experience working in a BPO company or Healthcare account
• Preferably with experience in grievance handling and case appeals.
• Experience in back-office/non-voice operations is preferred.
• Willing to work full onsite during training and hybrid (2x onsite per week) upon production in Taguig
• Good written and communication skills
• Good knowledge about MS office tools
• Strong analytical skills & MS office tools

Why Join Us?

At Cognizant, we don’t just offer jobs—we build careers that thrive in the digital era.

• Growth That Matters – Clear career paths, continuous learning, and opportunities to move into leadership or specialized roles. You’re not just filling a seat—you’re building a future.
• Support That Empowers – A collaborative culture where your voice is heard, your ideas matter, and your well-being is prioritized through strong benefits and work-life balance.
• Impact That Inspires – Work on global accounts that shape industries, influence millions of users, and give you a sense of purpose beyond the paycheck.

Your future starts here—grow, thrive, and make an impact with Cognizant.