Healthcare Patient Enrollment & Service Specialist

Cloudstaff Philippines Inc.; Philippines; Vor Ort; PHP 279.000 - 391.000; Vollzeit

Benefits dieser Stelle

Employee Share Units program

Cloudstaff Dream Points

Health and life insurance on day 16

Career advancement opportunities

In-house psychiatrist for well-being

International career growth

Lifeworks Mental Wellness program

CS Social Clubs and Special Interest

Mid-Year Parties with prizes

Referral bonuses

Zusammenfassung

Cloudstaff Philippines Inc. is seeking a highly organized Customer Service Representative to support patients by enrolling them in the membership program and scheduling healthcare services. The ideal candidate has healthcare or patient care experience and strong English communication skills to interact with American patients.

Punctuality and reliable attendance are essential in a fast-paced environment. Responsibilities include accurate data entry, maintaining patient records, and clear

Qualifikationen

• Healthcare, patient care, or customer service experience required.
• Sales experience is highly preferred for enrollment goals.
• Strong verbal and written communication with clarity and professionalism.
• Clear, audible speaking skills for phone and in-person interactions.
• Great attention to detail and accurate data entry.

Aufgaben

• Answer calls and assist patients to enroll in the membership program.
• Schedule appointments and provide information on services and benefits.
• Explain options and enrollment steps clearly to patients.
• Document patient information accurately in the system.
• Maintain up-to-date patient records in compliance with regulations.
• Communicate messages clearly during calls and in person.
• Follow up to confirm enrollment and appointments; ensure satisfaction.
• Collaborate with healthcare staff to coordinate patient care.

Kenntnisse

Healthcare experience

Customer service

Sales experience

Excellent communication

Clear spoken English

Attention to detail

Punctuality

Multitasking

Tools

Healthcare management software

Microsoft Office Suite

Jobbeschreibung

Cloudstaff Philippines Inc. is seeking a highly organized Customer Service Representative to support patients by enrolling them in the membership program and scheduling healthcare services. The ideal candidate has healthcare or patient care experience and strong English communication skills to interact with American patients.

Punctuality and reliable attendance are essential in a fast-paced environment. Responsibilities include accurate data entry, maintaining patient records, and clear