Healthcare Ops Manager: Workforce & Patient Services

Makati Medical Center; Makati; On-site; PHP 1,200,000 - 2,000,000; Full time

Job summary

Makati Medical Center in Metro Manila, Philippines seeks an experienced Operations leader to oversee all business operations support functions within the Service Operations group. You will guide workforce development, central patient registration and billing, and drive process innovations to improve efficiency and compliance.

The ideal candidate has a strong background in healthcare operations, with supervisory experience and a track record of delivering seamless patient services and policy

Qualifications

• Bachelor's degree in Healthcare Management or Operations Management with relevant supervisory/managerial experience.
• Experience in workforce development and patient services management is required or preferred.

Responsibilities

• Oversees and manages the full spectrum of business operations support functions across the Service Operations group.
• Provides leadership in workforce development, central patient registration and billing, operations efficiency and compliance, and process innovation.
• Ensures day-to-day operations run efficiently, staff are well trained, patient services remain seamless, and adherence to policies and regulations is observed.

Skills

Leadership

Workforce development

Patient services

Education

Bachelor's in Healthcare Management

Bachelor's in Operations Management

Job description

Makati Medical Center in Metro Manila, Philippines seeks an experienced Operations leader to oversee all business operations support functions within the Service Operations group. You will guide workforce development, central patient registration and billing, and drive process innovations to improve efficiency and compliance.

The ideal candidate has a strong background in healthcare operations, with supervisory experience and a track record of delivering seamless patient services and policy