Healthcare IT Rev Cycle PM: Client-Facing Implementations

Optum, a UnitedHealth Group Company; Makati; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

Optum, a UnitedHealth Group Company, seeks a Senior Implementation Project Manager to lead client-facing deployments in Healthcare IT and Revenue Cycle back-office solutions. You will manage complex programs, align with leadership, and collaborate across technical and operational teams to meet KPIs and client expectations.

The role focuses on delivering high-quality implementations quickly and efficiently, maintaining strong stakeholder relationships and driving process improvements in a

Qualifications

• 5+ years of project management experience, Healthcare preferred.
• Undergraduate degree or equivalent project management experience.
• Experience with implementation or support of Revenue Cycle technologies.
• Experience working in revenue cycle management with a focus on the back revenue space.
• Experience owning technical client relationships, including recurring relationships, issue resolution, and escalation management.
• Proficient in MS Office Suite and working knowledge of project management software.

Responsibilities

• Lead implementations as the client-facing project manager for complex, single and/or multi-program implementations.
• Provide expertise in project scope definition, risk identification, project methodology, resource allocation, facilitation and other PM techniques.
• Develop project artifacts in partnership with leadership and stakeholders.
• Manage project schedules and work with team to identify and achieve delivery dates, milestones and dependencies.
• Proactively identify risks and issues using metrics and stakeholder feedback to avoid escalations.
• Assign individual responsibilities within the project team and track delivery against tasks.
• Drive delivery to ensure methodologies come together and meet scope within timeframes.
• Prepare detailed weekly status reports and escalate issues to leadership when appropriate.
• Provide accurate and timely project reporting to internal teams and external client stakeholders.
• Track milestones/deliverables and reinforce the contract scope.
• Collaborate across and communicate with stakeholders as the primary liaison between client and technical/operational resources.
• Communicate regularly with engagement leadership to delineate project parameters and issues.
• Identify opportunities to improve performance and drive continuous improvement of the methodology.

Skills

Project management

Healthcare

Client management

Risk management

Stakeholder communication

Travel up to 25%

Education

Undergraduate degree

Tools

Smartsheet

Salesforce

Microsoft Project

Job description

Optum, a UnitedHealth Group Company, seeks a Senior Implementation Project Manager to lead client-facing deployments in Healthcare IT and Revenue Cycle back-office solutions. You will manage complex programs, align with leadership, and collaborate across technical and operational teams to meet KPIs and client expectations.

The role focuses on delivering high-quality implementations quickly and efficiently, maintaining strong stakeholder relationships and driving process improvements in a