Head of Workforce Strategy & Optimization

Solaireresort

Quezon City

On-site

PHP 3,500,000 - 7,000,000

Full time

14 days+

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Job summary

Solaireresort in Quezon City, Philippines seeks a Director to lead workforce planning and optimization across properties, defining the operating model, governance, service standards and a 12- to 24-month roadmap in line with business priorities.

You will partner with executive offices, operations, human resources and finance to translate business plans into practical labor solutions, oversee Kronos governance and develop dashboards on productivity, headcount utilization and schedule

Qualifications

Bachelor's degree in HR or related field; advanced certifications are a plus.
10+ years of progressive experience in workforce management and planning, incl. 5+ years in a senior leadership role.
Strong Kronos expertise, including scheduling, timekeeping and governance.
Advanced skills in Excel and BI reporting; experience with labor analytics.

Responsibilities

Define and execute multi-property workforce planning and optimization strategy, operating model, governance framework and roadmap.
Partner with executive offices, Operations, HR and Finance to translate business plans into workforce solutions.
Establish forecasting methods and workload standards to determine labor requirements by property, department and time interval.
Lead headcount and labor-cost planning and support budget, forecast and headcount decisions.
Oversee roster optimization and ensure staffing aligns with forecast demand and service standards.
Manage Kronos governance, data integrity, testing protocols and issue escalation with cross-functional teams.
Develop dashboards and reports covering productivity, headcount utilization, overtime and schedule effectiveness.
Lead workforce-related projects and continuous improvements; communicate insights to senior leadership.