Head of Supply Chain and Operations (E-commerce)

HRTx Inc.; Taguig; Hybrid; PHP 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Hybrid work arrangement

Competitive compensation package

Growth opportunities

Job summary

HRTx Inc. is seeking a seasoned Head of Supply Chain and Operations to lead end-to-end supply chain, inventory, warehousing, fulfillment, and logistics for the e-commerce business.

You will drive efficiency, cost optimization, and scalability while overseeing budgets and vendor partnerships. The role requires a strong background in supply chain leadership, financial management, and strategic planning within fast-paced sectors such as ecommerce or FMCG.

Qualifications

• Bachelor's degree in a related field.
• 10+ years of experience in supply chain/operations.
• Proven leadership in multi-layer teams and cost management.
• Experience with e-commerce/logistics in fast-paced environments.

Responsibilities

• Develop and implement supply chain and operations strategies aligned with growth.
• Oversee demand planning, inventory, warehousing, fulfillment and logistics.
• Manage budgets, KPIs, and cost optimization across the supply chain.
• Lead vendor negotiations, contracts, and third-party logistics partners.
• Drive process improvements, automation, and tech integration.
• Lead strategic projects for expansion, new product launches, and systems integration.
• Establish operational policies, controls, and performance metrics.
• Mentor and develop supply chain and operations teams.
• Collaborate with senior leadership across departments to achieve objectives.

Skills

Leadership

Strategic planning

Negotiation

Stakeholder management

Vendor management

Team leadership

Cost optimization

Analytical thinking

Problem solving

Communication

Project management

Education

Bachelor's degree in Supply Chain Management or related field

Tools

WMS

OMS

ERP systems

Job description

Head of Supply Chain and Operations (E-commerce)

Location: Taguig City
Work Setup: Hybrid
Work Schedule: Monday to Friday

Job Summary

We are looking for an experienced Head of Supply Chain and Operations to lead and optimize end-to-end supply chain and operational activities. The role will oversee supply chain planning, inventory management, warehousing, order fulfillment, logistics, vendor partnerships, and process improvement initiatives to ensure operational efficiency, cost-effectiveness, and business scalability.

The ideal candidate has a strong background in supply chain and operations leadership, financial management, team development, and strategic planning, preferably within e-commerce, social commerce, FMCG, or related industries.

Key Responsibilities

• Develop and implement supply chain and operations strategies aligned with business objectives and growth plans.
• Oversee demand and supply planning, forecasting, inventory management, and replenishment to ensure product availability and efficient inventory utilization.
• Manage warehousing, order fulfillment, distribution, and logistics operations to meet service-level targets and operational standards.
• Monitor budgets, operating costs, and key performance indicators to improve productivity, cost efficiency, and overall business performance.
• Manage relationships with third-party logistics providers, suppliers, and vendors, including negotiations, contracts, and performance monitoring.
• Identify opportunities for process improvement, automation, and technology integration to enhance supply chain visibility and operational efficiency.
• Lead strategic projects involving business expansion, new product or market launches, systems integration, and operational transformation.
• Establish operational policies, procedures, performance metrics, and controls to ensure consistency and accountability.
• Lead, mentor, and develop supply chain and operations managers and their respective teams.
• Collaborate with senior leadership and cross-functional teams, including Commercial, Brand, Finance, and IT, to achieve business objectives.
• Assess operational risks and implement solutions to strengthen supply chain resilience and scalability.
• Drive continuous improvement initiatives to enhance service quality, customer satisfaction, and operational performance.

Qualifications

• Bachelor's degree in Supply Chain Management, Logistics, Operations Management, Industrial Engineering, Business Administration, or a related field.
• 10-15 years of relevant experience in supply chain, operations, logistics, or related functions.
• At least 5 years of experience in a senior leadership or management role.
• Proven experience in end-to-end supply chain operations, including planning, inventory management, warehousing, fulfillment, and logistics.
• Experience in budget management, cost optimization, and financial performance monitoring.
• Demonstrated ability to lead managers, team leaders, and multi-layered teams.
• Strong experience in vendor management, contract negotiation, and third-party logistics partnerships.
• Background in e-commerce, social commerce, FMCG, or a related fast-paced industry is highly preferred.
• Familiarity with Warehouse Management Systems (WMS), Order Management Systems (OMS), and supply chain technologies is an advantage.
• Strong analytical, strategic planning, problem-solving, and decision-making skills.
• Excellent leadership, communication, negotiation, and stakeholder management capabilities.
• Ability to manage multiple priorities and drive results in a dynamic, growth-oriented environment.

What We Offer

• Competitive compensation package
• Hybrid work arrangement
• Monday-to-Friday work schedule
• Opportunity to lead strategic initiatives and drive business growth
• Collaborative and growth-oriented work environment