Head of Projects & Engineering (Retail)

Michael Page; Quezon City; On-site; PHP 1,000,000 - 1,250,000; Full time

Job summary

A leading recruitment firm is seeking an Operations and Compliance professional to enhance operational efficiency in Quezon City. This role involves driving process improvements, risk assessments, and managing stakeholder communications. The ideal candidate holds a relevant bachelor's degree and has a minimum of 5 years in project management, ready to make a significant impact in the retail sector.

Benefits

Vibrant company culture

Opportunity to impact retail industry

Qualifications

• Minimum 5 years experience in project management or administration of transformational program.
• Experience in leading a cross-functional team.

Responsibilities

• Drive the transformation mindset of the Operations Group.
• Oversee performance and output of Operations Group departments.
• Ensure projects align with company direction.

Skills

Project Management

Process Improvement

Stakeholder Management

Risk Assessment

Education

Bachelor's degree in business administration/management

Project Management Certification

Job description

About Our Client

The company is a large organization in the retail sector, with a significant presence in the Philippines. Known for its commitment to quality and customer satisfaction, the company maintains a strong reputation in the industry.

Job Description

Operations and Compliance

• Drives the transformation mindset of the departments under Operations Group by facilitating process analysis, gap assessments and applying continuous process improvement.
• Oversees the performance and output of the Operations Group (BD and Engineering Departments), acts as adviser in terms of process improvements and operational strategies.
• Ensures that BD and Engineering Departments' projects and programs are aligned with the company's overall direction.
• Determines how the projects or programs are measured; monitors the result against targets and ensure that these are aligned with the charter.
• Enables BD and Engineering Department leaders by equipping them with the necessary project management or process improvement tools or methodologies to ensure operational efficiency and effectiveness.
• Conducts health checks in terms of the departments' projects or programs completion including budget and resource management.
• Ensures that operations' processes and procedures are compliant to company standards and to all regulatory and government requirements; flags any compliance risks to the VP Operations and CEO and ensure that these are acted upon by the accountable party.
• Builds strong compliance by facilitating the development or updating of the necessary policies and procedures related to Business Development and Engineering operations.
• Devices mechanism to monitor and track departmental compliance.

Operations Risk Assessment and Control

• Facilitates the coordination and collaboration of BD and Engineering departments with other functional areas and key stakeholders to manage and have an integrated view of operational risks.
• Provides guidance on the identification and implementation of appropriate risk controls to prevent future loss or unnecessary operational costs to the company.
• Ensures that risk mitigation plans are acted upon by the concerned unit; tags the appropriate party responsible and accountable for the risk mitigation (if outside operations).

Stakeholder Management

• Drives transparency of the operational processes and risks to ensure that important decisions and critical responsibilities are carried out by the Operations Group.
• Manage various stakeholders. Identify and implement measures to manage change impact.
• Leads and facilitates the development and implementation of the transition and communication plans to all stakeholders.
• Provides regular updates and timely report to the CEO in terms of the performance and output delivery of the Operations Group.

The Successful Applicant

• Bachelor's degree in business administration/management or relevant field.
• Preferably with Project Management Certification or equivalent exposure or experience in governing operational business projects or programs.
• Minimum 5 years experience in project management or administration of transformational program leading a cross-functional team.

What's on Offer

• A vibrant company culture that values teamwork and innovation.
• Chance to make a real impact in the retail industry.