Head of Platform Engineering (Work From Home)

Cyberbacker Careers; Metro Manila; On-site; PHP 2,500,000 - 4,500,000; Full time

Job summary

Cyberbacker Careers is seeking a senior software leader to drive production architecture, multi-tenant SaaS operations, and secure, auditable deployments in a fast-paced environment.

You will own the end-to-end delivery for critical workflows, oversee incident response, and enforce cost controls and telemetry while guiding AI-assisted development with rigorous review standards.

Qualifications

• Eight or more years building production software with senior-level responsibility.
• Shipped and operated a multi-tenant B2B SaaS product.
• Strong knowledge of multi-tenant architecture and tenant isolation.
• Experience with security, secrets management, and auditability.
• Hands-on testing across load, soak, integration, and end-to-end testing.

Responsibilities

• Establish the canonical production architecture, repository, data model, and release path.
• Freeze and harden the three highest-value end-to-end client workflows.
• Close gaps in tenant isolation, integrations, testing, recovery, security, and capacity.
• Consolidate or retire duplicate queues, surfaces, scripts, and pipelines.
• Own production releases, canaries, rollbacks, migrations, incident response, and disaster recovery.
• Enforce provider quotas, cost budgets, idempotency, backpressure, and operational telemetry.
• Direct AI coding agents through bounded tickets and review their output.
• Translate product and content requirements into executable acceptance contracts.
• Produce an evidence-backed assessment of 1,000-client capacity and unit economics.
• Create a technical roadmap separating platform hardening from new feature development.

Skills

TypeScript

Next.js

Python

FastAPI

PostgreSQL

SQL

Row-level security

Multi-tenant architecture

Security & auditability

End-to-end testing

Tools

Durable queues

Backpressure

Idempotency

Dead-letter handling

Production observability

Job description

Mission

Turn 10xSearch from a large AI-built platform into a coherent, secure, economical white-label product that can be operated reliably and scaled through measured fleet trials.

Key Responsibilities

• Establish the canonical production architecture, repository, data model, and release path.
• Freeze and harden the three highest-value end-to-end client workflows.
• Close gaps in tenant isolation, integrations, testing, recovery, security, and capacity.
• Consolidate or retire duplicate queues, surfaces, scripts, and pipelines.
• Own production releases, canaries, rollbacks, migrations, incident response, and disaster recovery.
• Enforce provider quotas, cost budgets, idempotency, backpressure, and operational telemetry.
• Direct AI coding agents through bounded tickets and rigorously review their output.
• Translate product and content requirements into executable acceptance contracts.
• Produce an evidence-backed assessment of 1,000-client capacity and unit economics.
• Create a technical roadmap that clearly separates platform hardening from new feature development.

Required Qualifications

• Eight or more years building production software, including senior, staff, or principal-level responsibility.
• Personally shipped and operated a multi-tenant B2B SaaS product.
• Strong TypeScript, Next.js, Python, FastAPI, Postgres, SQL, and row-level security experience.
• Proven judgment in multi-tenant architecture, tenant isolation, secrets management, least privilege, security, and auditability.
• Deep experience with durable queues, leases, retries, idempotency, dead-letter handling, backpressure, and ambiguous-write recovery.
• Experience managing external-provider quotas, throttling, failures, and cost controls.
• Disciplined ownership of database migrations, production observability, incident response, rollback, and disaster recovery.
• Hands-on experience with load, soak, integration, and end-to-end testing.
• Effective use of AI coding agents without lowering engineering or review standards.
• A demonstrated willingness to simplify inherited systems and remove unnecessary duplication.
• This person must have personally operated production systems, not merely built features that someone else operated.

Technical Requirements

• Intel Core i3 (6th to 12th gen), i5, i7 or AMD equivalent is highly required
• Windows 10 or MAC OS is acceptable
• RAM: At least 8GB RAM with 60GB free hard disk space available
• Headset with a noise-canceling feature
• High Definition Webcam

Documents

To set your expectations, many clients are ready to hire immediately, even the same day.

Both are required to allow us to match you with opportunities faster and avoid delays after your interview:

• Philippine National Police (PNP) Clearance
• National Bureau of Investigation (NBI) Clearance

We look forward to reviewing your application!