Head of Operations - Growth-Driven Retail

Michael Page; Manila; On-site; PHP 1,800,000 - 3,200,000; Full time

Benefits offered by this job

Permanent position

Growth opportunities

Benefits to be advised

Job summary

Michael Page partners with a fast-growing F&B group in Manila to hire a Head of Operations who will oversee daily retail operations and drive efficiency across all processes. The role focuses on developing and implementing operational strategies, managing budgets, monitoring KPIs, and leading cross-functional teams while ensuring regulatory compliance and ongoing performance improvements.

You will collaborate with marketing, supply chain, and store teams; mentor leaders; and champion cost

Qualifications

• Proven experience in operational management within retail.
• Strong leadership and decision-making skills.
• Ability to manage budgets and optimise resources.
• Analytical mindset with data-driven improvements.
• Knowledge of industry regulations and best practices.
• Excellent communication and organisational abilities.

Responsibilities

• Oversee daily retail operations and ensure efficiency across all processes.
• Develop and implement operational strategies to meet organisational goals.
• Manage budgets and allocate resources effectively.
• Monitor performance metrics and ensure key performance indicators are met.
• Lead and guide teams to achieve effective operations.
• Collaborate with other departments to streamline workflows and improve outcomes.
• Ensure compliance with company policies and industry regulations.
• Identify opportunities for process improvements and cost savings.

Skills

Operational leadership

Budget management

Performance analytics

Cross-functional collaboration

Regulatory compliance

Job description

Michael Page partners with a fast-growing F&B group in Manila to hire a Head of Operations who will oversee daily retail operations and drive efficiency across all processes. The role focuses on developing and implementing operational strategies, managing budgets, monitoring KPIs, and leading cross-functional teams while ensuring regulatory compliance and ongoing performance improvements.

You will collaborate with marketing, supply chain, and store teams; mentor leaders; and champion cost