Head of Analytics & Insights, Customer Success

Nabla; Pasig; On-site; PHP 446,000 - 781,000; Full time

Benefits offered by this job

Flexible working environment

Volunteer time off

LinkedIn Learning

Employee-Assistance-Program (EAP)

Job summary

NIQ/GfK is a global measurement and data analytics leader that partners with consumer-packaged goods manufacturers, tech and retailers. The role sits in the Analytics & Insights team, delivering retail measurement insights for Asia and elevating the client experience through data-driven consulting and enhanced analytics offerings.

The successful candidate will collaborate with NielsenIQ colleagues and FMCG clients to build deep analytical narratives, supporting growth and value creation across

Qualifications

• Bachelor's degree required; business-related preferred.
• Knowledge of the Consumer-Packaged Goods (CPG) industry is a plus.
• Experience with research techniques and methodologies is advantageous.
• Excellent analytical skills and ability to communicate findings clearly.
• Strong presentation skills and ability to convey insights to diverse stakeholders.
• Ability to work independently and in a team.
• Good interpersonal skills are essential.
• Proficiency in Microsoft Office (Excel, PowerPoint, Word).

Responsibilities

• Providing performance overview analyses and business issue analyses for CPG clients across Asia.
• Delivering insights, analytics, and thought leadership through consulting engagements.
• Gaining deep knowledge of NielsenIQ RMS and Panel solutions to drive client value.
• Collaborating with Consulting Lead and Customer Service to enhance the customer experience.
• Advising clients on optimal use of NielsenIQ Essentials.
• Developing and delivering business solutions for client performance tracking.
• Cultivating client partnerships to understand needs and create compelling analytics stories.

Skills

Analytical skills

Communication skills

English proficiency

CPG industry knowledge

Research methods

Teamwork

Interpersonal skills

MS Office

Education

Bachelor's degree in business-related field

Tools

Microsoft Office

Job description

NIQ/GfK is a global measurement and data analytics leader that partners with consumer-packaged goods manufacturers, tech and retailers. The role sits in the Analytics & Insights team, delivering retail measurement insights for Asia and elevating the client experience through data-driven consulting and enhanced analytics offerings.

The successful candidate will collaborate with NielsenIQ colleagues and FMCG clients to build deep analytical narratives, supporting growth and value creation across