HEAD CASHIER

GPnC Manpower Services; Philippines; Presencial; PHP 360.000 - 480.000; Jornada completa

Descripción de la vacante

GPnC Manpower Services in Angeles City, Pampanga is hiring a Head Cashier to lead the cashier team, manage POS operations, and maintain high accuracy in daily financial transactions.

The role emphasizes customer service, security, and collaboration with management to achieve sales targets. Candidates should have 2–3 years of relevant experience and a high school diploma, and be flexible for evenings and holidays.

Formación

• Minimum 2–3 years in cashier or supervisory role in retail.
• Strong numerical accuracy and cash handling expertise.
• Proven leadership and staff training abilities.
• Excellent customer service and communication skills.
• Ability to work flexible hours, including evenings and holidays.

Responsabilidades

• Lead cashier team and ensure policies are followed.
• Operate POS system and process cash/card transactions.
• Perform cash reconciliation and maintain records.
• Monitor cash drawer integrity and address discrepancies.
• Train new cashiers on POS and service standards.
• Handle customer inquiries and resolve payment issues.
• Keep cashier area organized and secure.
• Adhere to security and loss-prevention measures.
• Report operational issues and performance metrics to management.
• Support retail team to hit sales targets while maintaining service quality.

Conocimientos

POS proficiency

Cash handling

Customer service

Leadership

Interpersonal communication

Flexibility

Attention to detail

Educación

High school diploma or equivalent

Herramientas

POS software

Descripción del empleo

About the roleWe are seeking an experienced and dedicated Head Cashier to join the team at GPnC Manpower Services in Angeles City, Pampanga. This is a full-time position that plays a crucial role in ensuring smooth financial operations and exceptional customer service at our retail establishment. As Head Cashier, you will be responsible for leading the cashier team, managing point-of-sale operations, and maintaining the highest standards of accuracy and professionalism. This position is fundamental to the success of our daily operations and directly impacts customer satisfaction and business profitability.

Key responsibilities

• Supervise and manage cashier staff, ensuring adherence to company policies and procedures

• Operate the point-of-sale (POS) system accurately and efficiently, processing cash and card transactions

• Handle cash reconciliation at the end of each shift and maintain accurate financial records

• Monitor cash drawer integrity and identify discrepancies, taking corrective action as needed

• Train new cashier staff on POS systems, company policies, and customer service standards

• Manage customer inquiries and resolve payment-related issues with professionalism and discretion

• Maintain a clean, organised and secure cashier area

• Ensure compliance with security protocols and loss prevention measures

• Communicate effectively with management regarding operational issues and performance metrics

• Support the retail team to achieve sales targets and maintain exceptional customer service standards

What we’re looking for

• Proven experience as a cashier or in a supervisory role within a retail environment, preferably with at least 2-3 years of relevant experience

• Strong proficiency with point-of-sale (POS) systems and cash handling procedures

• Excellent numerical skills and attention to detail, with the ability to maintain accurate financial records

• Exceptional customer service skills and the ability to remain calm and professional under pressure

• Demonstrated leadership ability with the capability to train, motivate and supervise team members effectively

• Strong communication and interpersonal skills

• Ability to work flexible hours, including evenings, weekends and public holidays as required

• Honesty, reliability and a commitment to maintaining high ethical and security standards

• Problem-solving skills and the ability to make sound decisions independently

• High school diploma or equivalent qualification

• Familiarity with retail operations and understanding of loss prevention practices is preferred