Guest-Focused Cashier & POS Specialist

Vikings Group of Companies; Santa Rosa; On-site; PHP 300,000 - 420,000; Full time

Job summary

Vikings Group of Companies in Laguna, Philippines, is seeking a detail-oriented cashier to support daily operations in our dining service. You will process guest bills, handle cash, cards, and e-wallet payments, and ensure accurate receipts and records.

The role emphasizes customer service, coordination with servers and managers, and strict adherence to cash-control procedures and data privacy standards. Previous POS experience and a friendly, professional demeanor are essential.

Qualifications

• Experience handling cash and card payments.
• Familiarity with POS systems and receipts.
• Strong numeracy and attention to detail.
• Excellent guest-service skills.

Responsibilities

• Process guest bills accurately and efficiently using the POS system.
• Accept cash, credit and debit cards, e-wallets, and other authorized payment methods.
• Verify payments and provide correct change and receipts to guests.
• Ensure all transactions are properly recorded in the POS system.
• Assist guests with billing inquiries and resolve discrepancies in coordination with the supervisor.
• Maintain an accurate cash drawer and safeguard all cash and payment records.
• Verify the beginning cash fund and ensure sufficient change is available.
• Count and reconcile cash sales, card transactions, and other payments at the end of the shift.
• Report cash shortages, overages, voids, refunds, and transaction discrepancies promptly to the immediate supervisor.
• Follow established cash-handling, refund, discount, and void transaction procedures.
• Ensure all orders and transactions are properly entered into the POS system.
• Check bills for accuracy, including discounts, promotions, service charges, and applicable taxes.
• Prepare and maintain daily sales reports and other required transaction records.
• Ensure all receipts, charge slips, and supporting documents are properly organized.
• Assist in preparing sales summaries and cash turnover reports as required.
• Greet guests courteously and respond to payment-related inquiries.
• Coordinate with servers, receptionists, and dining managers regarding billing concerns.
• Handle payment disputes professionally and refer unresolved issues to the immediate supervisor.
• Maintain confidentiality of guest payment information and transaction records.
• Keep the cashier station clean, organized, and secure.
• Follow restaurant policies, standard operating procedures, and internal cash-control measures.
• Comply with data privacy, payment security, and applicable food service operational standards.
• Attend briefings, meetings, and training sessions as required.
• Perform other related duties assigned by the immediate supervisor.

Skills

Cash handling

POS operation

Guest service

Attention to detail

Education

High school diploma

Tools

POS system

Job description

Vikings Group of Companies in Laguna, Philippines, is seeking a detail-oriented cashier to support daily operations in our dining service. You will process guest bills, handle cash, cards, and e-wallet payments, and ensure accurate receipts and records.

The role emphasizes customer service, coordination with servers and managers, and strict adherence to cash-control procedures and data privacy standards. Previous POS experience and a friendly, professional demeanor are essential.