Growth Architect: Drive Lasting Digital Engagement

Globe Telecom; Taguig; On-site; PHP 1,200,000 - 2,000,000; Full time

Job summary

Globe Telecom is seeking a Growth Manager to drive sustainable growth across acquisition, engagement, retention, and monetization. You will identify opportunities, shape concepts, define growth requirements, design customer journeys, pilot launches, and measure results after launch to build lasting value for users and the business.

You will lead onboarding of new products and activations across GlobeOne and GOMO, align end-to-end growth requirements, and craft repeatable frameworks for scaling

Qualifications

Responsibilities

• Drive sustainable growth across acquisition, activation, engagement, retention, and monetization by designing digital experiences that shape behavior and create lasting habits.
• Identify and prioritize customer, market, operational, and business opportunities across products, services, platforms, and customer journeys, translating these into clear growth priorities.
• Generate and assess new product, service, journey, partnership, and experiment concepts based on customer needs, business value, feasibility, and potential growth impact.
• Define the customer problem, target segment, value proposition, behavioral objective, user journey, and success measures for new growth initiatives before they move into build, pilot, or launch.
• Lead onboarding of new products, services, propositions, and partner offerings into relevant digital channels and customer journeys, ensuring launch readiness and post-launch measurement.
• Lead onboarding and activation initiatives that deliver early product value, reduce drop-offs, and foster repeat usage across priority digital journeys, including GlobeOne and GOMO.
• Design and optimize customer journeys, lifecycle moments, re-engagement programs, and habit-forming loops that deepen engagement, improve retention, reduce churn, and support long-term customer value.
• Identify and scale monetization opportunities through value-driven offers, bundles, upsell and cross-sell journeys, and repeat transaction experiences.

Job description

Globe Telecom is seeking a Growth Manager to drive sustainable growth across acquisition, engagement, retention, and monetization. You will identify opportunities, shape concepts, define growth requirements, design customer journeys, pilot launches, and measure results after launch to build lasting value for users and the business.

You will lead onboarding of new products and activations across GlobeOne and GOMO, align end-to-end growth requirements, and craft repeatable frameworks for scaling