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IFace Inc. leads the creative direction for e‑commerce visuals across marketplaces, social platforms, and campaigns to maximize conversion. You will define visual standards, oversee production, and guide a design team through fast-paced launches.
Ideal candidates have 5–7 years in graphic design, 2–3 years in leadership, and strong proficiency with Adobe suite, Figma, and Canva. Experience in retail/beauty or consumer brands is a plus.
Lead the creative direction and execution of all e-commerce visual assets across digital marketplaces, social commerce platforms, campaigns, promotions, and online marketing activities. Ensure creative materials are visually compelling, brand-consistent, commercially effective, and optimized for conversion.
Develop overall creative direction; establish visual standards; ensure brand consistency; develop conversion-focused concepts; monitor design trends; optimize for mobile-first shopping
Lead creative development for mega campaigns, double-digit campaigns, payday campaigns, product launches, flash sales, GWP, bundles, livestreaming, affiliate/creator campaigns, and seasonal campaigns
Produce key visuals, banners, thumbnails, infographics, landing pages, digital ads, livestream assets, and promotional materials
Manage creative execution across Shopee, Lazada, TikTok Shop; optimize assets based on platform requirements, consumer behavior, campaign objectives, CTR, conversion, and sales
Lead and develop the design team; assign projects; establish workflows and approval processes; review outputs; coach designers; monitor KPIs; manage workload and turnaround time
Use CTR, conversion rate, traffic, engagement, add-to-cart, sales, and advertising performance data to improve creative effectiveness; conduct A/B testing of product images, layouts, messaging, thumbnails, and CTAs
Ensure compliance with brand guidelines and accuracy of product information, claims, pricing, promotional mechanics, DISCLAIMER, and platform specifications
Maintain creative production calendar; plan resources; manage timelines, revisions, approvals, and delivery; proactively resolve bottlenecks and urgent requirements
Stay current with e-commerce, social commerce, TikTok Shop, livestreaming, short-form content, and creator commerce trends; introduce innovative formats and product presentation approaches
Manage creative resources, tools, subscriptions, equipment, external designers, agencies, photographers, and production partners as required
Bachelor's degree in Graphic Design, Multimedia Arts, Advertising, Visual Communication, Marketing, or related field
5–7 years of graphic design experience, preferably with 2–3 years in leadership/supervisory role
E-commerce, digital marketing, retail, beauty, FMCG, fashion, or consumer brand experience preferred
Proficiency in Adobe Photoshop, Adobe Illustrator, Adobe InDesign, Figma, and Canva
Basic video editing/motion graphics and AI-assisted design are advantages
Strong understanding of marketplace merchandising, campaign mechanics, product listing optimization, digital advertising creatives, social commerce, TikTok Shop, livestreaming, content-led commerce, mobile-first design, and conversion-focused design