Global Technical Specialist

Hitachi ABB Power Grids; Hinoba-an; On-site; PHP 900,000 - 1,200,000; Full time

Job summary

Hitachi ABB Power Grids seeks a Technical Support Specialist with experience in SCADA/EMS/GMS/DMS/OMS solutions, analytics and IT/OT integration. The role focuses on strategy and design of technical solutions within sales opportunities.

Qualifications include a Bachelor's or Master's in CS or SE, 5+ years in electric utilities IT/OT, and strong communication skills. The candidate will work with global teams and drive customer demonstrations, bid support, and solution mapping.

Qualifications

• Bachelor's or master's degree in computer science or software engineering.
• 5+ years of experience in IT/OT integration for electric utilities.
• Experience with system integrators in analytics for utilities.
• Strong written and presentation skills.
• Knowledge of third-party system integration and IT security.

Responsibilities

• Qualify opportunities by mapping user needs to Hitachi solutions.
• Present Hitachi Energy Network Control Solutions to customers.
• Design the technical solution offered to customers.
• Participate in bid preparations.
• Develop demo scenarios for customer demos and PoCs.
• Understand customer challenges via visits and meetings.
• Map client needs to our portfolio in a competitive market.
• Collaborate with virtual teams in multicultural environments.
• Simplify complex problems with creative solutions.
• Ensure compliance with regulations and guidelines.

Skills

SCADA

Analytics

IT/OT integration

Presentation skills

Education

Bachelor's or Master's in Computer Science or Software Engineering

Job description

We are seeking a highly motivated Technical Support Specialist with experience in SCADA/EMS/GMS/DMS/OMS Solutions including analytics and IT/OT integration. The right candidate will be responsible for strategy and design of the technical solutions in the sales opportunities.

How you’ll make an impact:

Responsible for qualifying new opportunities by using analytic and diagnostic skills to match user requirements to Hitachi Energy Network Control Solutions

Perform presentations and demonstrations of the solutions

Responsible for the design of the technical solution offered to the customer

Participate in bid preparations

Take ownership for the development of demo scenarios for customer demos, workshops and proof of concepts

Develop a deep understanding of customer challenges and needs through customer visits and meetings with a diverse range of existing and potential customers.

Being a professional and self-motivated driver to understand the client’s business needs, and do the mapping of their requirements with our solution portfolio in a competitive market environment

Work with virtual teams in multi-cultural environments

Ability to make the complex simple and show creativity in your approach to problem solving

Being an analytic team player with the ability to lead and follow as need requires.

Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

Bachelor's or master's degree in computer science or software engineering

At least 5 years of experience with an electric utility working with IT/OT integration and/or with a system integrator working with integration and analytics in the utility domain.

In-depth understanding of the use of advanced applications within the electric utilities

Broad IT/OT knowledge with experience in 3rd party system integration and IT security

Excellent writing and presentation skills

We are a global leader in electrification, powering the electricity era to meet the energy demands of today, and the next 25 years. As the energy arm of Hitachi Group, over three billion people depend on our pioneering, mission-critical technologies to power their daily lives.

With over a century of innovation, we are addressing the most urgent energy challenge of our time: driving the evolution of the world's energy system to ensure abundant, secure, affordable, and sustainable power for today's generation and the next.

With an unparalleled installed base in over 140 countries, we are the grid ecosystem partner across the utility, industry, data center, and transportation sectors. Headquartered in Switzerland, we employ over 56,000 people in 60 countries and generate revenues of around $20 billion USD.