Global Rewards Administrator

Schneider Electric; Cavite City; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Collaborative environment

Professional development

Career growth opportunities

Cross-functional exposure

Job summary

Schneider Electric is seeking a Global Rewards Administrator to support invoicing and rewards management for our customers. The role involves coordinating with internal teams to acknowledge valid claims and resolve inquiries via phone, chat, web and email.

The position requires a Bachelor's Degree, strong listening and communication skills, attention to detail, and the ability to work independently. Willingness to relocate to Cavite on a rotating schedule is preferred.

Qualifications

• Bachelor's Degree required.
• Excellent listening, expression and interrelationships.
• Keen to details and technically smart.
• Capable of working independently and using sound judgement.
• Ability to adapt to changes and deliver continuous improvement and strong customer service.
• Ability to explain technical information to customers.
• Ability to resolve customer problems via phone, chat, web and email.
• Willing to work in Cavite on a rotating schedule.

Responsibilities

• Manages all uploaded invoices via Partner Portal and ensures data accuracy.
• Ensures invoice qualifications are met and updates quantity and unit price per invoice.
• Approves or rejects invoices and follows the revert process for corrections.
• Creates new business accounts in bFO if partners use others during invoice upload.
• Maintains rewards mailbox and assists rewards queries.

Skills

Active listening

Interpersonal skills

Attention to detail

Independent worker

Technical aptitude

Education

Bachelor's Degree

Job description

Global Rewards Administrator supports the business in managing rewards and incentives requested by customers within assigned countries. The role is required to coordinate with key internal parties to ensure that customer request is handled in a timely manner by providing acknowledgement for valid claims.

RESPONSIBILITIES

Invoice Administration:

• Manages all uploaded invoices by our partners through Partner Portal.
• Ensures that all details are correct in the system.
• Ensures that all invoice qualifications are met.
• Update required quantity and unit price on the list of selected products per invoice.
• Checking of duplicate invoices.
• Approve or Reject an invoice.
• Follow revert transaction process for approved invoices that needs to be corrected.

Business Account Creation:

• Create new business account in bFO if partners use others during invoice upload.

Mailbox maintenance:

• Maintain and assist any rewards queries sent through rewards mailbox

EDUCATION & EXPERIENCE REQUIRED

• Candidate must possess a Bachelor's Degree
• Must possess excellent skills in listening, expression and interrelationships.
• Must be keen to details and be technically smart.
• Must be capable in working independently and utilize sound judgement.
• Ability to adjust quickly to reforming situations and express determination to achieve incessant improvement and excellent customer service
• Demonstrate ability to understand and explain technical information.
• Ability to solve customer problems via telephone, chat, web and email.
• Willing to work in Cavite on a rotating schedule.

What's in it for me?

• A collaborative team environment where your contributions directly impact customer loyalty
• Opportunities for professional development and career growth within a dynamic organization
• Exposure to cross-functional operations and diverse business challenges
• A role where every day brings new opportunities to solve problems and make a difference

Rewards designed for you

Our Total Rewards is our way of saying: We see you and we value you. It’s more than just pay and benefits—it’s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we’re here for what matters most to you. Discover more at our Career Page.

* Country-specific programs and initiatives may be available.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here.

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.