Global Payment Ops Specialist (Contract)

Coda; Manila; On-site; PHP 301,000 - 368,000; Part time

Job summary

Coda, a global growth engine for commerce, is seeking a Payment Operations Specialist based in the Philippines for a six-month contract. You will manage payout reporting, coordinate with payment providers, and oversee access rights while collaborating with Payments, Finance, Compliance, and Commercial Operations.

This role offers potential conversion to full-time within the wider B2B Operations organization, depending on business needs and performance.

Qualifications

• Based in the Philippines and able to work with regional and global stakeholders.
• Strong written and verbal English communication.
• Highly organized and detail-oriented, with a strong focus on accuracy.
• Strong sense of ownership and ability to follow tasks through to completion.
• Ability to collaborate effectively with cross-functional and international teams.
• Strong analytical and problem-solving skills, particularly when investigating discrepancies or operational issues, and when identifying process improvement opportunities
• Ability to manage multiple requests and prioritize tasks based on urgency and business impact.

Responsibilities

• Own day-to-day preparation and delivery of complete, accurate, and timely payout reports.
• Gather transaction data and validate inputs to identify discrepancies or data issues.
• Coordinate with internal stakeholders to identify root causes and drive resolution.
• Support new business activation and continuity by coordinating with payment providers on title approvals and KYC activities.
• Gather required documents and info from internal teams and track progress.
• Manage follow-ups and records with internal and external stakeholders to maintain accurate approval logs.
• Coordinate access requests by validating required information and approvals.
• Follow up with stakeholders to maintain complete and accurate access records.
• Maintain operational documentation: Create and update reports, trackers, and records for payment ops deliverables.
• Manage handoffs: Ensure clear handoffs and persistent follow-through for issues requiring action from other teams.
• Update stakeholders: Provide clear, timely status updates on payment-related requests and issues.
• Drive process improvements: Identify recurring issues, improve reporting accuracy and turnaround times, and support process enhancements.
• Support controls implementation: Assist with setting up and maintaining new payment operations processes and controls.

Skills

English

Attention to detail

Ownership mindset

Cross-functional collaboration

Data analysis

Prioritization

Structured processes

Job description

Coda, a global growth engine for commerce, is seeking a Payment Operations Specialist based in the Philippines for a six-month contract. You will manage payout reporting, coordinate with payment providers, and oversee access rights while collaborating with Payments, Finance, Compliance, and Commercial Operations.

This role offers potential conversion to full-time within the wider B2B Operations organization, depending on business needs and performance.