Global Payment Operations Specialist (6-Month Contract)

Coda Payments; Manila; Presencial; PHP 301.000 - 368.000; A tiempo parcial

Descripción de la vacante

Coda Payments is seeking a Payment Operations Specialist based in the Philippines to support the day-to-day operations of Coda’s payment processes within the wider B2B Operations organization. This role will focus on ensuring payment-related operational activities are completed accurately, efficiently, and within agreed timelines.

The specialist will work closely with internal teams including Payments, Finance, Compliance, Commercial Operations, and external stakeholders such as payment

Formación

• Strong written and verbal English communication skills.
• Based in the Philippines and able to work with regional and global stakeholders.
• Highly organized and detail-oriented with a strong focus on accuracy.
• Strong sense of ownership and ability to follow tasks through to completion.
• Ability to collaborate effectively with cross-functional and international teams.

Responsabilidades

• Payout Reporting: Own day-to-day preparation and delivery of complete, accurate, and timely payout reports.
• Payout Reporting: Gather transaction data and validate inputs to identify discrepancies or data issues.
• Payout Reporting: Coordinate with internal stakeholders to identify root causes and drive resolution.
• Payment Provider Coordination: Support new business activation and continuity by coordinating with payment providers on title approvals and KYC activities.
• Payment Provider Coordination: Gather required documents and info from internal teams and track progress.
• Payment Provider Coordination: Manage follow-ups and records with internal and external stakeholders to maintain accurate approval logs.
• Access Rights Management: Coordinate access requests by validating required information and approvals.
• Access Rights Management: Follow up with stakeholders to maintain complete and accurate access records.
• General and Cross-Functional Collaboration: Maintain operational documentation: Create and update reports, trackers, and records for payment ops deliverables.
• General and Cross-Functional Collaboration: Manage handoffs: Ensure clear handoffs and persistent follow-through for issues requiring action from other teams.
• General and Cross-Functional Collaboration: Update stakeholders: Provide clear, timely status updates on payment-related requests and issues.
• General and Cross-Functional Collaboration: Drive process improvements: Identify recurring issues, improve reporting accuracy and turnaround times, and support process enhancements.
• General and Cross-Functional Collaboration: Support controls implementation: Assist with setting up and maintaining new payment operations processes and controls.

Conocimientos

English communication

Attention to detail

Analytical skills

Ownership

Cross-functional collaboration

Herramientas

Spreadsheets

Dashboards

Data tracking

Descripción del empleo

Coda Payments is seeking a Payment Operations Specialist based in the Philippines to support the day-to-day operations of Coda’s payment processes within the wider B2B Operations organization. This role will focus on ensuring payment-related operational activities are completed accurately, efficiently, and within agreed timelines.

The specialist will work closely with internal teams including Payments, Finance, Compliance, Commercial Operations, and external stakeholders such as payment