Global Middle Office - SME

Manulife; Lapu-Lapu; On-site; PHP 800,000 - 1,200,000; Full time

Benefits offered by this job

HR Contact: [e-mail]

Job summary

Manulife is seeking a seasoned Trade Support professional to provide daily operational support across settlement and cash management functions. You will collaborate with Front Office, brokers, custodians, and internal teams to ensure smooth trade lifecycle execution.

The role emphasizes process improvement and risk management. Candidates should have 5+ years in Trade Support or Investment Operations, strong communication, and proficiency with Bloomberg/CTM/Simcorp.

Qualifications

• Bachelor’s degree in business/finance related field.
• 5+ years in Trade Support, Middle Office or Investment Operations.
• Familiarity with cash management, trade management and fund operations.
• Proficient in Microsoft Office; VBA is a plus; knowledge of Bloomberg/CTM/Simcorp recommended.

Responsibilities

• Perform day to day operational support (Trade Matching, Settlements, Post settlements, Cash Management).
• Communicate and resolve trade and cash queries from Front Office and external teams.
• Manage relationships with fund managers, custodian banks, brokers, and auditors.
• Develop enhanced procedures and controls for high quality services to front office and clients.
• Manage risks related to trades and cash to avoid failed settlements.
• Provide timely production updates to TL/Manager and collaborate with tech for data improvements.
• Participate in projects by researching needs and implementing solutions.
• Assist ad-hoc analyses to identify root causes of production problems.
• Help assess and resolve critical business and system issues in operations.
• Identify workflow weaknesses and help implement effective solutions.

Skills

Trade Support

MS Office

Communication

Problem Solving

Data Management

Education

Bachelor’s Degree in Business Administration

Accounting

Finance

Tools

Bloomberg

OMGEO CTM

Simcorp

Custodian Portals

Job description

Role and Responsibilities

• Perform day to day operational support (Trade Matching, Settlements, Post settlements, Cash Management and Term Loans), prioritizing as necessary.
• Communicate, investigate, resolve trade and cash queries and issues raised by Front Office (Portfolio Managers/Traders) Brokers, Custodians, and Internal Investment teams.
• Manage the relationship with fund managers, custodian banks, brokers, auditors, and internal/external counterparties to monitor the quality of services and ensure market standard practices are in place.
• Develop and maintain enhanced procedures and controls within investment operations to ensure consistent high-quality services and support to the front office, clients and other business units.
• Actively manages risks related to trades and cash to avoid failed settlement.
• Effectively communicate significant production updates and challenges to TL/Manager in a timely manner.
• Drive process improvements and collaborate with technology partners for data enhancements.
• Helps on projects to meet management requirements by doing research, identifying needs, and developing/implementing solutions.
• Support ad-hoc analysis to identify root cause of production problems and develop timely solutions.
• Assist in assessing, handling, and resolving critical business and system issues raised during operations.
• Identify weaknesses in workflows and assist to establish effective solutions.

Qualifications

• Bachelor’s Degree in Business Administration, Accounting, Finance, Economics, or any related business course.
• Minimum 5 years direct work experience within Trade Support, Middle Office and Investment Operations. Investment certification is an advantage.
• Experience and knowledge of Middle Office/Investment Operations’ policies and procedures, including cash management, trade management, trade support, corporate actions, pricing and valuations and fund operations.
• High proficiency in Microsoft Office (word, excel, power point). Power Platform tools and VBA knowledge is preferred. Business systems (Bloomberg, OMGEO CTM, Simcorp, Custodian portals) experience required.
• Strong communication skills. Ability to understand, negotiate and influence business stakeholders.
• Strong problem-solving skills with the ability to research issues where the resolution is not readily apparent.
• Good team player with strong written, verbal communication skills, reading comprehension and the ability to build relationships across multiple levels of the organization.
• Proactive / can-do approach and attitude. Thorough attention to detail and accuracy of delivery.

Domain Knowledge Requirements:

• Understands the concepts surrounding Trade Support functions and the Trade Life Cycle.
• Possesses a fundamental understanding of investment transactions, trade lifecycle, and various asset classes.
• Good working knowledge in using Bloomberg and other pricing/data sources.
• Knowledge in BBG, SCD, Custodian Portals is highly preferred.
• Advanced knowledge regarding Data Management, Pricing, Settlements, Reconciliation, Transactions, and Transfers processes.

Additional Notes:

• Applicants should be willing to work on a fixed night shift schedule.
• Applicants should be willing to report to Manulife Offices in UP Ayala Technohub in Quezon City.

This Job Description is intended to describe the general nature and level of the work being performed. It is not intended to be a comprehensive list of all responsibilities, duties and skills required for this role. We reserve the right to modify duties or assign additional tasks at any time, with or without notice.

Acerca de Manulife y John Hancock

Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com .

Manulife es un empleador que ofrece igualdad de oportunidades

En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.

Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a [e-mail] .

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