Global Compensation & Benefits Specialist

International Business Machines Corporation; Quezon City; On-site; PHP 600,000 - 800,000; Full time

Job summary

IBM Consulting in the Philippines seeks professionals to support client delivery within our Client Innovation Centers, delivering technical and industry expertise across public and private sectors worldwide. You will operate in a delivery-focused role, collaborating with teams to drive IBM technology adoption and meaningful client impact.

The role emphasizes daily operational tasks, adherence to team guidelines, and active participation in company events while aligning with IBM’s social contract

Responsibilities

• Perform daily operation/delivery tasks as per DTP.
• Complete assignments as instructed by Team Leads.
• Collaborate and work with other team members.
• Participate in team/company events as required.
• Comply with IBM BCG and team social contract.

Job description

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

Your role and responsibilities

1. Perform daily operation/delivery tasks as per DTP.2. Complete assignments as instructed by Team Leads.3. Collaborate and work with other team members.4. Participate in team/company events as required.5. Comply with IBM BCG and team social contract."COMPENSATION• Perform eligibility checking, validation of supporting documents and securing necessary approvals on awards, bonuses, incentives, stock options, salary increases, allowances to be granted to employees• Maintain compensation records of employees, update appropriate systems that support compensation processes• Manage different compensation & performance management tools & databases including cycle data administration, investigation and resolution of errors, system testing, etc.• Calculate percentages and validate rates for increases, bonus and incentives• Ensure accuracy of compensation related payments and deductions calculated in the payroll or any other payments system. This requires in-depth knowledge of company policies & other systems interface.• Handle enrollment, termination of employee stock options and other data maintenance and administrative Stock processes including coordination with vendor• Communicate compensation rules, policies, and delivery to employees• Generation, printing and distribution of increase notifications and stock statements• Generation and delivery of reports to various requesters (employees, third parties, HR, etc.) as requested/needed• Interface with customers to resolve questions and issues regarding compensation administration/processes• Interface with Third Party Providers on processes which impact compensation administration deliverables• Act as Tier 2 for issue resolution of compensation related queries. Communicate or respond promptly to queries or for any changes to Contact Center.• Responsible for document management, develop and keep current complete process documentation including flow charts with key control points, process narratives and desk procedures.• Provide the client with support and data for internal and external audits. Ensure compliance to existing standards and other applicable laws.• Implement internal control measures and perform compliance testing to ensure that processes meet business controls requirements.• Maintain Service Level Agreement (SLA) and/or Internal Measures for the processes handled• Document monthly compensation scorecard, including issue/resolution tracking, running of regular control reports and track volume metrics• Serve as back up resource for other service owners as needed• Create Root Cause Analysis (RCA) for any service delivery upset or misses• Identify work process improvements and issue preventionBENEFITS• Process employee benefits and claim applications either directly or via third party vendors• Handle benefits delivery via payroll, in kind, via third party, or cash payment outside of payroll• Handle enrollment and termination of employees into various benefit plans based on policy• Maintain Benefits records of employees and update appropriate systems that support Benefits processes• Ensure accuracy of benefits related payments and deductions calculated in the payroll or any other payments system. This requires in-depth knowledge of company policies & other systems interface.• Manage different Benefits tools & databases used for benefits administration including investigation and resolution of errors, system testing, business case scenarios, etc.• Handles vendor management – support in contract renewal and administration of vendor payments• Ensure efficient Benefits accounting management (FI posting, accruals, reconciliation)• Communicate benefits rules, policies, and delivery to employees• Generate legal and statutory reports to government and third party vendors. This also includes other reporting requests by the client• Process vendor invoices and remittance of payments• Issue payment instructions to third party or to client Finance• Interface with customers to resolve questions and issues regarding benefits administration/processes• Interface with third party providers (insurance companies, HMO’s, etc.) on processes which impact benefits administration deliverables• Act as Tier 2 for issue resolution of Benefits related queries. Communicate or respond promptly to queries or for any changes to Contact Center.• Responsible for document management, develop and keep current complete process documentation including flow charts with key control points, process narratives and desk procedures.• Provide the client with support and data for internal and external audits. Ensure compliance to existing standards and other applicable laws.• Implement internal control measures and perform compliance testing to ensure that processes meet business controls requirements.• Maintain Service Level Agreement (SLA) and/or Internal Measures for the processes handled• Document monthly benefits scorecard, including issue/resolution tracking, running of regular control reports and track volume metrics• Serve as back up resource for other service owners as needed• Create Root Cause Analysis (RCA) for any service delivery upset or misses• Identify work process improvements and issue prevention"

Required education

Bachelor's Degree

Preferred education

Bachelor's Degree

Required technical and professional expertise

Bachelor’s/College Degree or above, preferably Human Resources related major.**PractitionerImmediate in MS Excel/Word and in reports.**ReportingAdvanced in MS Excel/Word and in reports.Advnced computer and internet navigation skills.Logical, organized, detailed, with good analytical skills

ABOUT BUSINESS UNIT

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Job Title

Job ID

135821

City / Township / Village

QUEZON CITY

State / Province

National Capital Region (Manila)

Country

Philippines

Work arrangement

Onsite

Area of work

Enterprise Operations

Employment type

Regular

Position type

Professional

No Travel

Company

(0856) IBM Business Services

Shift

Night

Is this role a commissionable/sales incentive based position?