Global Analytics Strategy Consultant

Concentrix; Makati; On-site; PHP 500,000 - 900,000; Full time

Job summary

Concentrix in Makati City is seeking a Consultant for Global Analytics to deliver strategic business analysis and data-driven insights. You will partner with client units to understand needs, map processes, and drive data-informed decisions across initiatives.

The role emphasizes transforming raw data into actionable guidance, managing analytical projects, and communicating findings to stakeholders, including executives, while aligning with North American schedules and onsite client requirements.

Qualifications

• Bachelor's degree in related field with 2–4 years related experience.
• Strong analytical skills and ability to use descriptive statistics & predictive analytics to translate data into business insights.
• Ability to work in an environment with diverse technical and business experts.
• Willing to align to a North American work schedule and onsite client needs.

Responsibilities

• Strategic Insight: understand client business strategies, processes, and services; identify opportunities based on impact and value.
• Process Review and Improvement: map and review processes end-to-end; assess risks and provide mitigation strategies.
• Analytical Project Management/Participation: scope and manage analytical projects, create timelines, document results.
• Communication and Relationship Management: inform stakeholders, present findings to executives.
• Data-Driven Decision Making: develop reports, ensure data reliability and enable action plans.
• Teamwork and Accountability: drive client wins by implementing improvements and coordinating with teams.
• Call-Related Tasks: listen to live/recorded calls to generate data and insights; assess customer sentiment.

Skills

Bachelor's degree

Analytical skills

Descriptive statistics

Predictive analytics

Microsoft Office

Communication

Problem solving

North American schedule

Onsite work

Education

Bachelor's degree in related field

Job description

Concentrix in Makati City is seeking a Consultant for Global Analytics to deliver strategic business analysis and data-driven insights. You will partner with client units to understand needs, map processes, and drive data-informed decisions across initiatives.

The role emphasizes transforming raw data into actionable guidance, managing analytical projects, and communicating findings to stakeholders, including executives, while aligning with North American schedules and onsite client requirements.