Global Analytics Strategist

Concentrix; Makati; Presencial; PHP 600.000 - 900.000; Jornada completa

Descripción de la vacante

Concentrix is seeking a Consultant, Global Analytics in Makati to partner with internal and client units, map business processes, and deliver data-driven insights. You will manage analytical projects, present findings to executives, and help translate insights into measurable business outcomes.

The role requires a Bachelor’s degree with 2–4 years of related experience, strong analytical and communication skills, and willingness to align with North American schedules.

Formación

• Bachelor's degree in related field from a four-year college or university with 2–4 years related experience.
• Strong analytical skills and ability to use descriptive statistics & predictive analytics methods to translate data into business insights.
• Ability to work in an environment with diverse technical and business teams.
• Ability to adapt to changing business needs & priorities.
• Verifiable skill in following through with project/solutions implementation.
• Adept at leading solutions implementation from opportunity identification to ROI realization.
• Excellent communication and collaboration skills, with focus on analysis and proposing solutions.
• Ability to work quickly and efficiently without direction or supervision for extended periods.
• Advanced/expert skills in MS Office.

Responsabilidades

• Strategic Insight: Understand business strategies, processes, and services; identify opportunities based on impact and value.
• Process Review and Improvement: Map and review processes, identify risks, and provide mitigation strategies.
• Analytical Project Management/Participation: Scope, timeline, data analysis, and deliver actionable recommendations.
• Communication and Relationship Management: Inform stakeholders, present findings to all levels including executives.
• Data-Driven Decision Making: Develop reports, ensure data reliability, leverage analytics for insights.
• Teamwork and Accountability: Drive client success and collaborate with peers to implement solutions.
• Call-Related Tasks: Analyze live/recorded calls for improvement opportunities and sentiment.

Conocimientos

Analytical thinking

Strong communication

Problem solving

Educación

Bachelor's degree in related field

2–4 years related experience

Herramientas

SQL

Python

Databricks

Descripción del empleo

Concentrix is seeking a Consultant, Global Analytics in Makati to partner with internal and client units, map business processes, and deliver data-driven insights. You will manage analytical projects, present findings to executives, and help translate insights into measurable business outcomes.

The role requires a Bachelor’s degree with 2–4 years of related experience, strong analytical and communication skills, and willingness to align with North American schedules.