Job Description
We are looking for an ACCOUNTS MANAGEMENT SPECIALIST to join our growing team.
ABOUT US
650 Homes is a real estate development company dedicated to building well-designed affordable homes where Filipino families can grow and thrive.
OVERVIEW
The Accounts Management Specialist is responsible for overseeing the end-to-end buyer journey, from reservation and documentation to loan processing, turnover, and title transfer.
QUALIFICATIONS
- Must be a graduate of any four-year course.
- At least five (5) years of experience in customer service, with a strong background in mortgage loan processing.
- Experience supervising, mentoring, and training team members.
- With real estate and/or banking industry experience, particularly in loan financing through banks and PAG-IBIG.
- Above average oral and written communication skills.
- Knowledgeable in title transfer processes, including docketing, payment requests, and TIN verification.
- Demonstrated ability to handle escalated transactions independently with minimal supervision.
- Willing to work on-site and/or be on call during weekends and holidays.
- Proven contribution to process improvement initiatives.
RESPONSIBILITIES
- Handle escalated transactions and provide support to team members as needed.
- Evaluate the financial background of prospective buyers to determine eligibility for loan approval.
- Orient buyers on the terms and conditions of property sales.
- Address buyer inquiries and concerns through face-to-face interactions, calls, and electronic channels.
- Check, analyze, and ensure timely submission of complete, accurate, and updated documentation.
- Process various buyer requests and coordinate necessary actions.
- Manage a high volume of loan applications and coordinate with banks and PAG-IBIG for financing processes.
- Coordinate with partner banks regarding the latest policies, promotions, and interest rates.
- Prepare contracts and documentation including Reservation Agreements, Contracts to Sell, Deeds of Sale, and other buyer requirements.
- Monitor buyer payments, send reminders and billing statements, and provide resolution recommendations for payment issues.
- Inspect units before turnover and schedule turnover dates with buyers.
- Assist in the turnover of completed units to new owners.
- Collate and prepare requirements for the transfer of titles from the developer to unit owners.
- Answer inquiries via phone, in person, email, and social media platforms.
- Perform other tasks as may be assigned.
EMPLOYMENT DETAILS
Type: Full-Time
Set-Up: On-Site
Location: Makati City (Main Office) and Tanza, Cavite (Site)
Hours: Monday to Friday (9AM to 6PM)
Salary Range: Php 20,000 to Php 30,000
Job Types: Full-time, Permanent
- Company events
- Health insurance
- Opportunities for promotion
Schedule:
Supplemental Pay: