General Virtual Assistant - Permanent Work From Home

VirtuallyinCredible Careers Hub; Metro Manila; Remote; PHP 100,000 - 400,000; Full time

Job summary

A remote career services company is seeking a General Virtual Assistant who can provide excellent customer support and manage client communications. Candidates must have a fluent command of English and a quiet workspace, with the ability to work overnight shifts. Offering a salary ranging from PHP 35,000 to PHP 44,000 per month, this role is perfect for individuals with a strong work ethic and reliable internet access.

Qualifications

• Willing to undergo background checks.
• Quiet home office work environment.
• Fast and reliable internet connection of at least 10MBPS.

Responsibilities

• Provide customer support and manage client communications.
• Handle calls and email inquiries.
• Comply with client-specific Standard Operating Procedures.

Skills

Fluent in spoken and written English

Good American accent

Customer support

Marketing and Social Media Management

Job description

Overview

This is a remote position.

Join our team as a General Virtual Assistant! We are VirtuallyinCredible, a company committed to living and loving life. We started out with just 1 Virtual Assistant, and now we have over a thousand virtual assistants collectively working at home with us. As a General Virtual Assistant, your role will contribute to the success of the business by providing the best customer support and experience to our valued clients.

Pay: PHP 35,000 - PHP 44,000 per month

Responsibilities

• Provide customer support and manage client communications
• Handle calls and email inquiries
• Administrative tasks such as A/R, A/P, Work order processing, notices, compliance, lease renewals, document preparation, and email management
• Marketing and Social Media Management
• Comply with client-specific Standard Operating Procedures in doing the day-to-day tasks
• Proactively keep him/herself updated with changes in Standard Operating Procedures and guidelines.
• Complies with VirtuallyinCredible’s set of guidelines in the fulfillment of daily tasks.
• Effectively represents VirtuallyinCredible’s core values to anyone within or outside of the company.
• Provide data and information to the leadership team as required.
• Perform additional/other services that may be required from time to time, which may or may not be related to the primary obligations stated above.

Qualifications

• Fluent in spoken and written English
• Willing to undergo background checks
• Good American accent
• Quiet home office work environment
• Willing to work on the graveyard shift
• Fast and reliable internet connection of at least 10MBPS with internet backup available
• Dependable electricity with power backup available
• Computer RAM: At least 12 GB RAM Memory for Windows, 8GB RAM for Mac
• Computer Processor: AMD Ryzen 3 2200/i3, Intel 8th gen/i5 and above
• Computer Operating System: Windows 11, or macOS (Sequoia, Sonoma, Ventura, and Tahoe)

Requirements

• Quiet home office work environment
• Willing to work on the graveyard shift
• Fast and reliable internet connection of at least 10MBPS with internet backup available
• Dependable electricity with power backup available
• Computer RAM: At least 12 GB RAM Memory for Windows, 8GB RAM for Mac
• Computer Processor: AMD Ryzen 3 2200/i3, Intel 8th gen/i5 and above
• Computer Operating System: Windows 11, or macOS (Sequoia, Sonoma, Ventura, and Tahoe)