General Virtual Assistant (For Pooling) - Permanent Work From Home

VirtuallyinCredible Careers Hub; Quezon City; Remote; PHP 100,000 - 400,000; Full time

Job summary

Join a dynamic team at a leading remote solutions provider as a General Virtual Assistant. This role involves providing excellent customer support and managing various administrative tasks, all while enjoying the flexibility of working from home. The position offers extensive training, performance-based bonuses, and a healthy work-life balance.

Benefits

Paid training to ensure success

Year-end bonus

Overtime pay

Holiday pay

Referral bonus

Free noise-cancelling headset

Qualifications

• Must have a quiet home office work environment.
• Willing to undergo background checking.
• Dependable electricity with power backup available.

Responsibilities

• Provide customer support and manage client communications.
• Handle calls and email inquiries.
• Perform administrative tasks including A/R, A/P, and document preparation.

Skills

Fluent in spoken and written English

Good American accent

Strong communication skills

Job description

This is a remote position.

We are VirtuallyinCredible, a company committed to living and loving life. We started out with just 1 Virtual Assistant, and now we have over a thousand virtual assistants collectively working at home with us.

As a General Virtual Assistant, your role will contribute to the success of the business by providing the best customer support and experience to our valued clients.

Responsibilities:

• Provide customer support and manage client communications
• Handle calls and email inquiries
• Administrative tasks such as A/R, A/P, Work order processing, notices, compliances, lease renewals, document preparation, email management
• Marketing and Social Media Management
• Comply with client-specific Standard Operating Procedures in doing the day-to-day tasks
• Proactively keep him/herself updated with changes in Standard Operating Procedures and guidelines.
• Complies with VirtuallyinCredible’s set of guidelines in the fulfillment of daily tasks.
• Effectively represents VirtuallyinCredible’s core values to anyone within or outside of the company.
• Provide data and information to the leadership team as required.
• Perform additional/other services that may be required from time to time, which may or may not be related to the primary obligations stated above.
  
  

Requirements

Qualifications:

• Fluent in spoken and written English
• Willing to undergo background checking
• Good American accent
• Quiet home office work environment
• Willing to work on the graveyard shift
• Fast and reliable internet connection of at least 10MBPS with internet backup available
• Dependable electricity with power backup available
• At least 8-gen i3 processors, 8GB RAM, and Windows or MAC, SSD Disc
  
  

Benefits

Why You'll Love Working with Us!

• Enjoy the freedom of permanent work from home while maintaining a healthy work-life balance.
• Receive paid training to set you up for success from day one.
• Annual performance appraisals designed to recognize your achievements and support your career growth.
• Get a free noise-cancelling headset to create the perfect work environment.
• Take advantage of holiday pay to enjoy your well-deserved time off.
• Earn overtime pay when you're willing to go the extra mile.
• Receive a generous referral bonus per hire for recommending great talent.
• Celebrate your hard work with a rewarding year-end bonus!