General Manager - Canopy by Hilton Makati

Hilton Worldwide, Inc.; Southern Manila District; On-site; PHP 1,250,000 - 1,500,000; Full time

Job summary

A leading global hospitality company is seeking a General Manager for the Canopy by Hilton Makati. This position involves curating unique guest experiences while ensuring financial success. Strong leadership in a lifestyle or luxury hotel environment is essential, along with expertise in financial management and guest engagement. The ideal candidate will have recent experience in Southeast Asia and a proven ability to drive commercial performance.

Qualifications

• Prior General Manager or Hotel Manager experience in Lifestyle or Luxury hotels.
• Recent experience in South-east Asia.
• Successful track record of driving commercial returns and guest engagement metrics.
• Solid grasp of financial management principles and experience in budgeting and forecasting.

Responsibilities

• Curate experiences reflecting the locale.
• Drive hotel’s financial success and exceed key performance indicators.
• Manage the hotel’s budget and adapt to market changes.
• Serve as the primary liaison between hotel owners and our company.

Skills

Leadership expertise

Financial management

Guest engagement

Stakeholder management

Communication skills

Job description

Job Description - General Manager - Canopy by Hilton Makati (HOT0C00H)

Job Description

General Manager - Canopy by Hilton Makati (

Job Number:

HOT0C00H )

Work Locations

Work Locations

: Canopy by Hilton Makati East St, Ayala Center, Makati City, 1226 Metro Manila Makati 1226

Located in the most desirable neighbourhoods and destination around the world, Canopy by Hilton delivers elevated, boutique hotel experiences that immerse guests in the best of the locale. Sophisticated design, bespoke food & beverage and crafted touchpoints deliver a locally inspired, high-end, welcoming stay. Each hotel offers premium amenities and inviting, soulful ambiance, leaving guests feeling alive, inspired and recharged.

The Property

The Canopy by Hilton Makati is located in the heart of Makati - spanning 24 stories and 400 stylishly designed rooms and suites, the hotel will feature a mix of sleek urban escapes to spacious suites blending contemporary comfort with materials and artwork inspired by Manila’s creative and culture scene. With 4 F&B outlets and dynamic event spaces, the hotel will become a new hub for the city’s social and food scene.

The Role

As a Canopy General Manager, you are the creative leader responsible for bringing the locale to life through a fresh, modern and emotionally engaging guest experience. Canopy is not a traditional hotel brand – it is rooted in style, story and social energy. This role demands a leader who is not only operationally excellent, but deeply tuned into culture, design and local relevance.

You will curate experiences that reflect the rhythm and personality of the surrounding area, working with artisans, creatives, farmers, producers and performers to ensure the hotel becomes a true extension of the local area.

You will approach food and beverage with the mindset of an independent operator, developing concepts that feel immersive and compelling enough to attract locals – not just hotel guests. Your programming and spaces will reflect a lifestyle that is vibrant and culturally attuned, designed for guests who want to feel connected, inspired and ahead of the curve

You champion business excellence by driving the hotel’s financial success, and exceeding key performance indicators. Staying ahead of market trends, you collaborate with Sales & Marketing to develop revenue generating strategies to ensure the hotel delivers commercial performance and brand impact.

You have astute financial stewardship ensures you not only develop and manage the hotel’s budget, but also adapt to changes in the market to surpass financial objectives. Your strong commercial awareness ensures full compliance with quality and brand standard requirements, and you quickly implement improvement initiatives to enhance the overall guest experience and our brand reputation.

Your acumen extends to proactive owner relations, where you serve as the primary liaison between hotel owners and our company. Your strong rapport with owners is built on regular communication about financial results, brand initiatives and the overall health of the property. You advocate for resources and support which preserve and improve the refined haven and sincerely elegant service we offer to our guests.

You will lead a team of passionate, creative individuals who take pride in their work and bring their full selves to the experience. Your leadership will foster a culture of personality, experimentation, high accountability and demonstrating the Hilton values that have made us the #1 World’s Best Workplace as awarded by Great Place to Work & Fortune.

What You Bring To Canopy

The Essentials

Prior General Manager or Hotel Manager experience in Lifestyle or Luxury hotels

Recent experience in South-east Asia

Proven ability to exercise refined aesthetic and brand sensibility to curate distinctive guest experiences that reflect the hotel’s identity across all touchpoints

Successful track record of driving commercial returns, and guest engagement metrics

Solid grasp of financial management principles and experience in budgeting and forecasting

Outstanding communication, negotiation skills and stakeholder management expertise

Leadership expertise and development, including exceptional levels of team member engagement

Hilton Hotels & Resorts

Hilton, the #1 World’s Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands . Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!